Testimonials
Your personal recommendation is our greatest asset. We are truly grateful and encouraged to have received these comments.
Andrew, Carol and Jocelyn Ollett. Directors. The Leather Briefcase Company.
- Hi Joss
I received my Enzo Olletti cabin bag today. Thanks for supplying an
excellent quality item and also accept my thanks for the oustanding
customer service that you provide.
Regards
George G (Northampton) 29th April 2013 - Briefcase arrived today. [ # 598 Old Angler, made in Italy.]
Beautifully made,exquisite quality.
Many thanks
Sandip S. [ Preston ] 8th April 2013 - Dear All, I received my beautiful bag (Jaspar satchel in
chestnut) today (Tuesday) having only placed the order at the
weekend.
This is the second item that I have bought from you and again
it is superb.
You enable your customers to make their purchases with a huge
amount of confidence with regard to quality and that is so important
when buying on line.
Again, I look forward to the time that I need another bag from
you.
Very best wishes and thanks for such a smashing experience.
Siobhan J. Cheltenham 26th Feb 2013 - Hi Joss, my bag arrived at lunchtime and it’s beautiful. [
# 90154 ]
Thank you for such wonderful service and all the pictures you
sent me.
Regards
Hazel D [ Liverpool ] 14th Feb 2013 - Dear Andrew, Carol & Jocelyn
May I just compliment you on the quality of your products, service
and staff.
Unfortunately one of the original items I ordered was not in stock,
however the other item came immediately.
Your staff contacted me and left a message as soon as they realized
this was the case and talked me through an alternative.
The quality of both items as absolutely fantastic and I have already
recommended you to a number of London colleagues who have commented
on both items.
I truly hope that further business comes your way.
A truly refreshing experience from a great business.
Thank you for a job very well done.
Neil W. [ Worthing ] 13 Feb 2013 - Thank you so much for the speedy delivery of the Pelle Tradizionale
Medium Gladstone Bag. It is beautiful and just what I was looking
for. The other girls at work much admired it and I told them where
they could get one. Thank you again.
Cheryl (Weston super Mare) 12/02/13 - I recently ordered an XL Ruitertassen from you and I thought
that I would get in contact to leave feedback.
The service that I received was perfect from beginning to end
and the briefcase itself was exactly what I was looking for.
I would have no hesitation in recommending your company to others
(I was in fact directed to you by a friend).
A Doctor [Stanmore] 07 Februray 2013 - I recently bought a briefcase from you online. [ # 3194 briefcase.]
I just wanted to let you know that it was the best purchase I
have ever made!!!
Its safe to say you have a loyal customer.
Thank you for providing such a great service, its a shame there
are very few retailers like you!
Thank you once again,
Kind regards,
Mr. Tariq K, MD (MUDr).[ Blackpool ] 23rd Jan 2013 - Hi Jocelyn
All received.
My husband is very pleased with the briefcase. # 53
Many thanks for your help.
Regards
Jackie S [ Whitstable ] 31/1/13 - I recently bought a briefcase from you online. [ # 3194 briefcase.] I just wanted to let you know that it was the best purchase I have ever made!!! Its safe to say you have a loyal customer. Thank you for providing such a great service, its a shame
there are very few retailers like you!
Thank you once again,
Kind regards,
Mr. Tariq K, MD (MUDr).[ Blackpool ] 23rd Jan 2013 - Subject: Thank you RUITERTASSEN
# 2103
Hi Jos
I just wanted to thank you for my RT bag and the excellent
service you gave me. The quality of the bag is fantastic and I am sure will give me many years of service.
All the best
Robert G. [ Cranbrook ] 8th Jan 2013 - Dear all
I just bought a special offer briefcase from you and was
so delighted Ihave ordered another for my son. The service was excellent
from start tofinish and I am thoroughly impressed. I have recommended
you very highlyhere and will certainly order from you again as I suspect
will othershere. The case itself is excellent value and I particularly
like thesmall size as you could get away with taking it on a flight
as well ascabin luggage. Little touches such as the leather phone
holder are alsopleasing. In summary this case is fantastic value coupled
with firstclass service.
Thank you once again
Yours aye
Professor Alan M. [ Dartmouth ] 8th Jan 2013 - The bag was fantastic
[ Jethro special offer £49.95 ]thank you very good quality.Best wishes, Sarah H. [ Tamworth ] Jan 3rd 2013 - Jocelyn,I received the briefcases today, and I can’t tell you happy
I am with the them. [ # 3194 & # 2115 ]Thank you for all your help with the order, and I wish you
and everyone there at Leather Briefcase Co a very Happy New
Year!Sincerely,
Mark G. [ Charleston USA ] 29/12/12 - Hello again Jocelyn,Apparently this parcel arrived late yesterday.So thank you for fantastic service yet again.The suit bag which I bought a few years back is wonderful
and this shoulderbag it exactly what I needed and at a great price.Many thanksRegards
Michael F. [ Goring by Sea ] 5/12/12
- # 3194 dark brown £39.95
Good eveningSorry for the late reply, I wanted to use the case before
I gave some feedback.I had reservations purely down to the case being so cheap.I am truly delighted with my purchase.The case feels and looks like it should cost £200.It has been a fabulous purchase and I have already recommended
this case to a few colleagues, I work with 100 plus individuals
who all (in my opinion) NEED this case.Thank you for a great case and great service.
J M [ Worcester ] Nov 12th 2012
- Subject: customer satisfied
Good afternoon,I ordered two bags on Monday afternoon.One arrived Tuesday morning and one Wednesday.Delighted with the bags and the service.I don’t bother looking anywhere else now when I need a briefcase.RegardsSharon M. [ Lanchester ] 24 Oct 2012
- Subject: Re: Style 3194
Triple Compartment Classis Leather BriefcaseHi JocelynI’m really glad that I ordered this briefcase from you.It is exceptional value for money and I was also very impressed
with the speed of delivery; the case arrived at my office
before 10.15am the day after I placed the order!I would have no hesitation in recommending your company to
colleagues and friends.Kind regardsDavid C. [ Elstree ] 16/10/2012
- Just to thank you for
excellent service and a high quality bag which my husband
is extremely pleased with. [ # ED 20 ]The bag arrived the next day and was aptly described and matched
the colour shown on the photograph well;I bought the dark brown which looks great and is used daily
by my husband for work.He says it’s perfect…Thank you!Liz N [ Coventry ] 11th Sep 2012 - I received my order today
and it is just what I was looking for. [ folio # LBC 238 ]The quality is really good for the money and its fast delivery
super.I will definitely be recommending you to my colleagues.RegardsJane R. [ Milton Keynes ] 4th Sep 2012 - dear joss,I have got the bag yesterday n i am satisfied with the fine
quality of it.i hope your business goes well n i hope i will order something
in the future.thanksBEST WISHESS. PARK [ South Korea ] August 23rd 2012 - HelloJust a quick line (belatedly) to say thanks for the 2 briefcases
I purchased for colleagues last year and in June this year.The quality was much appreciated and the service was also
appreciated.Thank you.Cyrus G. [ London W.1 ] 25th July 2012 - Hi Jocelyn,My briefcase arrived this lunchtime, and I am absolutely delighted
with it. [ # 5261 ]It really is top quality.Thank you for a truly excellent service and best wishes.Alan R.( Barnsley.) 12th July 2012 - Subject: thank you – love
the leather bags [ PT 4154 & PT 5154 ] Hello Joss and Jocelyn,I just wanted to say many thanks.I received my luggage (matching set of 2) extremely fast
and I love the quality/look/etc of the bags.I will definitely be back. You have a customer for life.kind regards,Brian S. [ BFPO 28 ] 10th July 2012 - Dear Jocelyn
2016 – HANDMADE ITALIAN LEATHER BRIEFCASE- BY ENZO OLLETTI
I just wanted to tell you that the briefcase I bought from
you a little while ago, gives me pleasure everyday.
It is so beautifully made, the way the opening flap folds
back and stays back.
The briefcase sits upright with ease and the bottom has
no studs so cannot scratch any furniture.
It is very capacious with a place for everything.
Obviously leather craftsmanship learnt over many years.
The leather itself is superb, small scratches and bumps
seem to self-heal with a little helpful rub – amazing.
Thanks to you & Enzo for a beautiful product.
Sincerely,David [ Penarth ] July 1 2012 - The briefcase has just
arrived, [ # 87846 ]In plenty of time for my lovely granddaughter Emma’s Graduation.Thank you so much for your prompt attention .I know she will love it .Best wishes to all Mary M xx [ Bishopbriggs ] 19 June 2012 - Just a brief note of appreciationGuys,We received the wonderful Cortez large travel holdalls, [
# 61935 ] they were just spot on for a wee road-trip round
Europe (Edinburgh-Hull-Nurburg-Stuttgart-Innsbruck-Turin-Nice
(GP in Monaco) – Gravedonna – Troyes – Winsdor and Home !!)Really, I have to say though the quality is very very good,
in fact the Concierge who helped us with our bags at one of
the hotels said in all his years helping guests with their
bags he had never handled softer leather holdalls ! Quite
a compliment !I hope to buy again when Cortez Laptop bag is in stock in
Tan, please let me know when you have this availableCheersSteve P. [ Edinburgh ] 7th June 2012
- Dear Joss,Today I received my rolling suiter [89149] and I admit that
you do great business.Thank you very much.You are true professionals.Soon I will also buy the 89151 business case!Best Regards,Kostas Z. [ Athens ] 8th May 2012
- JossA few days ago I wrote to you because I was quite worried
about the true colour of your tan leather holdall.As you might have noticed, I wasn`´t even convinced
when I ordered the bag. [ # 61935 ]However, last week I recieved the bag(s) and I think you should
know that I am very satisfied with the colour and the quality
of the bags.They are perfect!!SincerelyMorten L [ Denmark ] 25th April 2012
- Hi Joss,The Briefcases arrived yesterday and i just want to say
a big thank-you to you and the professional team you all
are.The cases were perfect and as advertised.What was unexpected however, was the products i received,
they were impeccable!For a while, i could not believe that i was the proud owner
of such exquisite cases.Suffice to say, i am extremly thrilled with the quality
of the cases.I am happy to put my name on the line and say, you have
an ambassador in me.Kind regards
Deng G. [ PERTH, WESTERN AUSTRALIA ] 10th April 2012
Delivered in 15 working days over Easter break.
- Dear Sir/Madam,
I am writing to express my delight at my Leather attaché
case.
I am a busy general practitioner and purchased the case
to use as a medical case.
I have had many cases in the past which quickly detiorate
under the pressure they are put under.
The product you sent me was far superior to cases I have
purchased in the past , some of which were far more expensive.
Many thanks for the attaché case and your excellent
service.
Yours SincerelyDr. Steve D. [ Lincs ] 8th April 2012 - Re: Problem with BriefcaseJocelynMany thanks for your prompt service attending to the problem.I have been extremely impressed by your efficiency and willingness
to resolve this problem to my satisfaction.Best wishesDavid E. [ # 501 briefcase handle repair under warranty
] - Hello Jocelyn,I just received the travel bags. Beautiful. Very happy. [
ItalianGladstone Set ]Best regards,Willem G. [ Amsterdam ] 16 Mar 2012 - Kenneth Cole BriefcaseThanks,Rarely do I do this, but you really have impressed me today.At about 2pm yesterday I ordered the Kenneth Cole reaction
briefcase to replace a mundane PC / carry case.Today at 1:30 its here!!Is is actually better than I thought and a terrific price.It is already loaded with my work paraphernalia.
Thanks for a great service and product and I will recommend
you any time and will look nowhere else should I need a similar
item.Thanks.
Ian S. [Preston ] 15 Mar 2012
- Arrived safely, today,
great bags and great customer service. [ # 61935 - set of
two ]
Many thanks
Deb L. [ Ivybridge ] 16 Feb 2012 - Hi Guysjust a quick thank you for the prompt service and the nice
bag (LBC 5)
will definitely recommend you to others
Kind regards
Steve B. [ 15 Feb 2012 ] Romsey - Dear Leatherbriefcase
Co
I never write unsolicited reviews but I wanted to let
you know I am really delighted with the briefcase I bought
from you last week.
It is really great quality and much better than I ever
anticipated… [ # LBC 716 ] Thank youBest wishesSophie C. [Twickenham] 6th Feb 2012 - Dear Andrew, Carol
& Jocelyn,
I don’t write many reviews, but I wanted to commend
you on your exemplary service.
I ordered a leather briefcase this time yesterday and now
I’m admiring it! [ # 1929 ] It’s a first class case, bought at the best price
I could find on the web and delivered exceptionally quickly.
Clearly, your order fulfilment system matches the superlative
quality of your products.
I’m sure I’ll shop with you again and certainly
my wife will. Very well done!
Kind regards
Nick S. [ MALTON ] 19 JAN 2012 - Hi Joss,Just to let you know the bag arrived before 9am! [ # 87890
Cargo Holdall ]Most impressed and absolutely delighted with it!Thanks so much and will definitely order from you in future.Fran S. [ Fulham ] 12/01/12 - Thank you for such excellent
service.I received the case [ # 89150 ] this morning and I am very
pleased with it.I am sure my husband will love it as a Christmas present.Kind regardsJosie B. [ Fakenham 24/11/11 ] - Good Morning
Thank you for your response, the parcel did arrive yesterday
and I have checked it today.[# 1457] May I take this opportunity to thank you for such prompt
and courteous service.
I will certainly look to use you again and recommend you
to friends and family.
Kind Regards
Richard D. [Kirkby in Ashfield - 17/11/11] - I just wanted to drop
you a note to say how pleased I was with your service.
Everything was completely efficient and painless.
Selection was easy from your website (although you may
remember we had a chat a few weeks ago when
I suggested that you needed some high-resolution images
to show the finer details of your product).
Ordering was simple and delivery was very quick.
The attache case looks lovely, smells lovely and works
perfectly. [ # 9860 ] Well done! I will certainly visit again if I needed anything
more.
Regards,Dr Phil T. [ Bristol ] 11/11/2011 - All,Thanks for the excellent service!The bag [ # 8548 ] arrived exactly on time within a week to
the US and was exactly what I was looking for.I’ve already gotten many compliments on its subtle styling
and have been talking up your service.Thanks again!Romel P [ Washington D.C. USA ] 11/11/2011 - Subject: Thank youHello,I would like to thank you for your service.Today I have received the bag (LBC 716), that I have ordered.
I am very satisfied.Speed of delivery to Czech Republic was excellent.On Monday I have placed the order and on Wednesday the bag
has arrived.Very nice. I will recommend your shop to my riends.
Best regards,
Zdenek H. MOHELNICE – CZECH REPUBLIC 9/11/2011
- Hi JossAbsolutely amazed!!!!!!!What a brilliant service you provide – from the phone call
to discuss the item to your understanding of my individual
delivery problems.The bag arrived this morning – great quality and absolutely
perfect for the purpose it was bought for. [ # LBC 8233 ]I am thrilled and would recommend your site to anyone – you
will be the first port of call for any other quality leather
bags I require.Carry on just the way you are!Much appreciation and I wish you every future success.
Kind regards
Kim [ Wanstead 5/11/2011 ]
- Hi JossHappy for you to use as testimonial:I ordered 2 bags to compare and choose. [ briefcases # 87801
& # 90061 ]They are so lovely that my husband is keeping the other one
!The styles are brilliant , the leather luxurious, and your
customer service excelllent.Definitely an all-round 12 out of 10 !Thanks so much
Florence B. [ Suffolk ] 17/10/2011
- Dear All,I just wanted to email you to say thank you very much for
fantastic service !The breifcase is just what I wanted and looks great. [ # PT
3104 ]Thank you & best regardsTerry B [Warrington] 20/9/11 - Good morning
Just a quick email to say the briefcase arrived yesterday
lunchtime and I am delighted with the product.
Thank you very much for your most efficient service, prompt
delivery and for the first class leather briefcase, it is
just what I wanted.
We shall not hesitate to recommend you whenever we can.
kind regards
Mike B. [ Welford-on-Avon ] 7/9/2011 - Hi there Joss, [ # 89151
]
Just wanted to say a big thank you for sorting out the
delivery of the case to Devon -
It arrived safe and sound and (like the suit carrier) looks
superb -
Really impressive and excellent value for money. Thanks
again.
Ben P.[ Devon ] 28/08 /2011 - Italian Holdall [ # 1088
]hi,the holdall arrived safely today in time for tomorrow, thankyou
so much for taking the time to organise the delivery.It is very much appreceated and the bag is lovely as expectedmany thanks.jenny g. [ Romsey ] 23/08/2011 - Hello,
Just a little note to say thank you very much for the fabulous
leather holdall and laptop case and time you spent helping
me choose.
My dad was over the moon with his birthday presents. [#61935
Holdall & # 87801 Briefcase - matching leather]
It arrived all the next day.
The quality is very high and everyone was very impressed
with them.
Just Brilliant!!
Kind regards
Isla H. [ Shrewsbury ] 22/08/2011 - HiJust a note to say how pleased I am with the 18238 folio received
this week.And the excellent advice and service you provided, something
that is all too often absent these days.RegardsPeter C. [ Slough ] 13/8/2011 - HiThe folio [# 3603 ] has arrived and it is so lovely, my
husband has decided he needs one as well!
May I buy another one please?
Thank you
Danni L. [ Moss Vale, Australia ] 20/7/11 - Refund
Sirs,I just wanted to say what a pleasure it was to do business
with you.
Even though it didn’t work out as we hoped your sensible
approach to doing business is both refreshing and very well
received.
I shall (and already have) recommend you to friends and
colleagues.
Regards,
Mark W. [ Bucks ] 13/07/2011 - Hi,Thank you for a superb product and very quick delivery.
Everything looks great and is already in use.No niggles
at all.May I just offer feedback that if the two side by side front
pockets were about 10 to 15 mm longer, top to bottom that
is,I would be able to get my reading glasses easily inside
one of them.Great product.Best regardsJohn B. [ Telford ] 09/07/2011
Thanks for your kind comments.The feedback went straight to the manufacturer, and is VERY
MUCH APPRECIATED.Unless customers tell us how to improve we’ll produce the
same old designs.A gift voucher is in the post.
Best wishes,
Jocelyn Ollett. [ Managing Director ]
- Dear Jocelyn
I just wanted to let you know how pleased I am with my
purchase, which arrived safely today. [ # 87953 ] A lovely bag of fabulous quality and a super speedy delivery
too!!
Fantastic – thanks very much. J
Kind regards
Trudy P. [ Bognor Regis ] 28/06/2011 - Joss,
Just a quick e-mail to say my son has received the ‘Henry’
briefcase I ordered for him safe and sound in Sweden.
He is delighted with its quality and style and rest assured
I will certainly recommend the Leather Briefcase Co for
your fast and efficient service and quality of product.
Once again many thanks.
Regards
Rick S. 22/06/2011 - Re: Order No Ref: 199945
[ # 3046 ]I just wanted to let you know how happy I am with your company
and the service I received.I placed my order on Sunday evening and promptly received
it on Tuesday morning.The messenger bag I ordered is actually better than I imagined
- really nice quality thick leather, very well made and good
looking.It has been a pleasure to do business with you, I wish all
Internet companies were as efficient, honest and reliable.I would have no hesitation in recommending you to all my friends
and acquaintances.Thank you!
With best wishes
Gillian L. [ Harpenden ] 18/06/2011
- Just a short email to
say how much the case was liked by my partner when she recieved
it for her birthday.Great service, quality goods, i will be buying from you again.[ # 87801 ]Thank youRegardsRob P. [ Cannock ] 14/06/11 - Hi, the parcel arrived
yesterday afternoon…maybe italian custom delay…(italians are always italians…:-(thanks very much for your reply and congratulation for your
product is what I expected.[ # 23468 ]regardsmatteo S. [ ROME ] 01/06/2011 - Jocelyn et al,I’ve just received delivery of my leather cabin luggage
and there is only one word to describe it –stunning.I’m absolutely delighted with the bag in every way.Following on from our telephone conversation I am so pleased
that I chose the tan option (and for anyone else thinking
of this –the finish is a sumptuous deep-tan colour which
is wonderful –the gallery pics can’t do it justice)Details are everything and the quality and the finishing of
the stitching is exceptional and I especially like the fact
that the tan bag that I chose has silver fittings and mounts
as opposed to the bronze ones on the darker bags.As for customer service –I can’t praise your company
highly enough.I had a great chat with Jocelyn to clarify some points about
the bag before ordering.I ordered the bag yesterday morning and it has arrived this
morning –and I’ll be on a plane with it tomorrow
for a business trip –perfect.Many thanks for a great service and a great bag.
Regards
Philip M. [ Leeds ] 11/05/2011
- Dear Jocelyn,Thank you for your quick reply.Since then I have ordered and received this product.Your service is excellent and I have to say I am extremely
pleased with the bag.Like you say on your website it is a genuine bargain; the
quality is excellent and I don’t think I could have got a
better deal elsewhere.The smell of the leather is just what I would expect from
a far more expensive bag.To sum up I am over the moon!
Regards,
John W. [ St.Albans ] 28/5/11
- Thank you very much for
the beautiful case, [ # 74970 ] which turned up in good time.Thank you also for the friendly assistance on the telephone.Best Regards,Martin P. [ Lincs. ] 28/5/11 - Dear Jocelyn,The briefcase arrived this afternoon. Fabulous service.AND its just what I wanted…..[ # 2115 Italian Hand-made
Portfolio ]thank you kindly,Fiona W. [ Cambs ] 16/05/2011 - The messenger bag (41056)
arrived as promised on Monday.
I cannot tell you how pleased I am with it.
The design is superb, the colour is perfect, exceptional
value for money and it really is going to be immensely useful
and practical.
And thank you for delaying dispatch as requested so that
we were at home to receive it.
My partner and I (she was buying this as a birthday present)
had spent (wasted) hours trawling the net until we came
across your site.
You must be the best kept secret and I do hope that more
people come across your site so that they can get the same
pleasure as I’ve already had from this perfect gift.
You can add me to your list of very satisfied customers.
Kind regards
Anthony C. [ Haslemere ] 21/4/2011 - All received safe and
sound.[# LBC 8410 ]What excellent service and what a fabulous bag.Very pleased and thanks very much.RegardsChris W. [ CHINGFORD ] 06/04/2011 - Hi JocelynThe luggage just arrived – one word – wow! [ Set of # 7085
and # 8810L ]The bags look (and smell) magnificent, beautifully made and
good quality, everything I hoped for.A thoroughly friendly, prompt, efficient service and suchgood value as well – a great experience.I cannot recommend your company highly enough, and I hope
we can do some more business soon.Thanks againregards
Rob E. [ Co.Wexford ] 31/03/2011
- Hi,Just to let you know – the case arrived yesterday. [ # 3638
Babila briefcase ]I’m very happy with it.RegardsDuncan F. [ Wallington, Surrey. ] 23/03/2011 - Subject: # 87890 Vaquetta
Leather holdall by CortezHi, I purchased the above product on 18th January, it was
a gift for my boyfriend and I just wanted to say thank you!He said it’s the best present he’s ever had and loves it,
he travels away every week so get loads of use out of it.
I love it too and may even buy myself one!
Many thanks,
Steph T [ BLACKPOOL ] 17/03/2011 - Dear Leather Briefcase
Co.,I purchased a Visconti messenger briefcase [ # 18074 ] from
your website and I received it this evening.I just wanted to share with you how happy I am with this product
and with your services.The packaging is impeccable to start with, but more importantly
the quality and design of the briefcase itself are superb.It very much exceed my expectations.Thank you!Amer A. [ LONDON ] 17/03/2011
- Hello,I ordered the small leather briefcase (18074) yesterday and
I am amazed and very impressed that it was delivered today..
what a service!.The briefcase is of exceptional quality and outstanding value.The nearest thing I found to it elsewhere cost £50 more
and was not as well made.Although small and suggested as suitable for a women, it suits
me perfectly as I wanted something smart yet on the smaller
side as I don’t need to lug huge amounts of things around
with me.Great company would definitely use again and recommend.Many thanks
Pete M. [ EDINBURGH ] – 16/03/2011
- Ref # 16019 PC Mansbag.Joss,Love the briefcase, my 15″ (screen) laptop just goes
in it snuggly, and what a damn fine smelling cow!Your grateful client!Sent from James R. [ Shrewsbury ] 15/02/2011 - Jocelyn,just a quick mail to let you know that the Briefcase [ # 15027
] turned up.The Case is absolutely perfect…..even better than my expectations.This is the third Briefcase i have Ordered from your Company,
and all three Products have been outstanding.Your Website is very clear, and user friendly, and the Service
provided is excellent.I’m sure that there will be other items that i will be ordering
in the future, and am very happy to introduce your Company
to my Colleagues.Once again, thank you for your help yesterday,
Kind Regards,
John G. [ Strabane ] 10/02/2011
- Dear Sir/Madam,I have just received my new bag [ briefcase # 18716 ] from
you and couldn’t be happier with your service.Incredibly speedy delivery and I have to say the case itself
has surpassed my expectations in its quality.I shall definitely be recommending you to friends and will
certainly look to buy further products myself in the future.However I wanted to express my gratitude in your excellent
service and product and wish you every success in the future.More British companies should be as thorough as yourselves.Regards,
Kye H. [ EASTBOURNE ] 08/02/2011
- Dear Carol,I just wanted to thank you so much for your efficiency
and great service!
I was so thrilled to receive the bag earlier than expected
and am very happy with it.
I just hope the recipient of the bag loves it too!
Thank you again,
Eleanor R. [London] [ # 1088 Italian leather travel bag
] – 09/02/2011 - Hi,Thanks so much for the excellent customer service regarding
my recent purchase.Briefcase [ # 18074 ] absolutely beautiful, shall definately
recommend your company to family, friends and colleagues.Many thanks again.Nichola S. [ Dundee ] 04/02/2011 - Dear Jocelyn,My order was delivered by courier yesterday less than 24 hours
after placing it with yourselves. [ # 5261 attache case ]I wish you to know that I am extremely satisfied with the
service I have received and that I am delighted with my new
briefcase.Kind regards,Rev. Richard B. [ Yeovil ] 27/01/2011 - Just to let you
know that the briefcase [ # 8190 brown ] arrived today – a
day earlier than your earliest expected date!Lovely briefcase – gorgeous colour, lovely smell – I’m looking
forward to Monday so that I can use it!ThanksPatricia W.[ Southsea ] – 26/01/2011 - Hi –just
wanted to let you know that we are really pleased with this
briefcase [Oxford Slimline Briefcase] – the
quality is superb and it looks and feels really classy.Also, exceptionally fast delivery without any problems –
very impressed and would certainly come back to you again.This is a gift for my father’s 80th birthday and will
be taken overseas to him next week, so I will certainly let
everyone know where it came from!Also, many thanks to Joss for returning my voicemail message
with detailed information .So nice to hear a pleasant, friendly and human voice for once
instead of an automated set of options!!Well done and thank you.Jayne G [ Baldock ] 24/01/2011
- HiOrder arrived today – # 74970 PC Briefcase.Excellent quality case exactly as described, brilliant service
in every respect.Thank you.RegardsTed K. [ Ringwood ] 17/01/11 - # 87953 ROLLING
CASEA quick email to thank you for your speedy despatch of my
order, I left a brief message on your answerphone.It is a fantastic, quality piece of kit which will afford
me many years of use, I have spent the last couple of hours
‘moving in’.Once again thank you and please feel free to use my comments.Best regardsRoger S. [ Bexhill-on-Sea ] 12/01/2011 - ASHWOOD # 2081I just wanted to let you know that the holdall has arrived
and is the nicest one we have seen.Our boss will be delighted and I will be sure to visit you
again.Many thanksDenise T [ Manchester ] 17/12/2010 - Dear GangI wanted to thank you for the very quick delivery of my order…….even
at this time of year.I love the bag [ # 18410 ] and I am really thrilled to have
it.Many thanksJeff C. [Fakenham] – 16/12/2010 - Just wanted to say
that the briefcase [ # 18716 ] arrived yesterday and it is
excellent.
I am very grateful for your superb service.
Professor Heather S. – 09/12/2010 - Recieved my order
this morning, [ jewellery box ] thank you for the fast delivery
service it only took two days and free delivery.and i would just like to say what fantastic quality for the
price,i’m over the moon, someone is going to be very happy at christmas.I will certainly be using you again in the future.from a very happy customerMRS E H. [ Blaydon ] 24/11/2010 - Dear Jocelyn
Wow! What a superb case. [ # 5210 - 22" inch rolling
cabin-case ]
I just had to e-mail you to tell you how satisfied we
are with it.
It is just the right size to fit both our laptops , power
cords, and mice.
Not only that but it looks absolutely fabulous (nearly
too good to use!).
Many thanks for your advice and assistance
Kind Regards
Brian L. [Wakefield ] 23/11/2010 - Hi,received the bag thanks.It is great quality and something like this would cost at
least £40 in a department store.Thanks!Andy S. [Gerrards Cross ] – 08/10/2010 - My briefcase [ #
8190 ] arrived in good time yesterday morning. I love my new
briefcase and it appears to be really well made.Thank you so much for your help in getting it to me in time
for an important meeting!Best regards,Grant H. [ London. ][ CUSTOMER EXPERIENCE DIRECTOR - MAJOR U.K. PLC ] – 07/10/2010 - The “Special
Memories” chest arrived safely today and I am delighted
with it.Thank you for the care taken when packing it.Elizabeth B. [Dundee] – 01/10/2010 - Good afternoon,
thought I would drop you a quick note to say “thank
you” for your prompt service!!The quality of the leather briefcase on wheels [ # 90944 ] is excellent and I am delighted with my purchase.This is a 50th birthday gift for my husband……..very
difficult to buy for the “man who wants nothing!”
I am sure he will really like it – thank you again.
Arlene K . [ Perth ] 24/9/10 - Just to say that
briefcase # 9860 was received safely yesterday and is perfect.
Thank you.
We just hope the recipient thinks it is as good when he
receives it at the end of next week.
Thanks again for your help.
Anne P. [ Northants ] – 21/09/2010 - My new bag arrived
today.I love my new bag. [ # 16054 XL ]Thank you.Neil (happy customer) D. [ Newcastle-on-Tyne ] – 24/08/2010 - Dear Sir/Madam,
I have just received my order [ "HENRY" BRIEFCASE"
] and I am absolutely thrilled with my new bag.
The quality is amazing for the price I paid, and delivery
was prompt.
I shall definitely be ordering from you again next time
I need any leather goods.
Thanks again.
Kind regards,
Andrew E. [Newcastle upon Tyne] – 05/08/2010 - Arrived Tuesday 3rd. [
# 18548 ]Very pleased, great bag, fast and efficient service,kind regards,Val L. [Northumberland ] – 05/08/2010 - Hi,
Just a quick line to say Thanks.
I have dealt with your company twice for different bags.
On both occasions I have been very impressed with the quality
of product and the speed of delivery.
So a big thank you.
Mike C [ Quedgeley ] – 22/07/2010 - Hi Joss,
just to say that the bag [ # 87853 ] arrived yesterday
& I wasn’t disappointed.
A great looking piece of quality kit and an impressive
service.
Highly recommended!!
Many thanks,
John R.[ Leigh, Lancs ] – 16/07/2010 - Hello Joss,just a quick note to say that i have recevied the briefcase
first thing this morning and i am more than extremely happy
with the purchase (15027).thank you again for your patience, understanding and for allowing
me to change my mind…twice!!!i know now where to buy future gifts and also where to point
people who need to buy gifts for me!!!!!thank you againAlbert Y. [ Croydon ] – 15/07/2010 - Joss
Should have emailed earlier to let you know the bag [ #
18410 ] aarived in record time (last Wednesday..sorry distracted
by visitors).It looks just the job.Thank you very much.Rosie C. [ Turley, France ...air parcel took two days ] - 14/07/2010 - [ We sent out the
wrong item...and to make up for the mistake up-graded the
customer's replacement ]Dear Jocelyn ,Thank you so much for sending my replacement bag so speedily
!!It’s be–ooooo-tiful !! Just what my husband wanted !His birthday is not until August but I said he could use it
next week as we’re going away .We can’t thank you enough for being such a helpful & customer
friendly company ….definitely use you again & recommend you to our friends
& relatives .Best regards ,
Jan R. [ Woking ] – 13/07/2010
- Hi Jocelyn,I received the bag [ # 18548 ] last weekend and started using
it today.It’s everything I hoped it would be!Thanks you very much for taking care of my order.Best wishes,Bart S. [ Holland ] – 12/07/2010 - Arrived today.
[ # 40156 shoulder bag ]Just what I was looking for.Thanks for the speedy sevice.Much appreciated.Arthur D. [ Aberdeen ] – 08/07/2010 - Dear Andrew, Carol
and Jocelyn,Firstly I would like to thank you on your great service.I placed an order on Monday and received my leather bag today.
[ # 18410 ]Beautifully packed and delivered. Fantastic service!I will certainly let all my friends and colleagues know about
your website.
Secondly, the main reason for my purchase was for a suitably
sized and stylish leather bag to carry my iPad.I had been getting little joy searching the Internet with
iPad based queries.Luckily, I happened to have a patient on Monday who had
this bag and it looked perfect for the job.
The bag is a VISCONTI LEATHER SHOULDER BAG (A4 + size)
and it is indeed perfect for my iPad with plenty of space
for other bits and bobs.I don’t know if it is possible to associate it with the
iPad in a google search or to contact Apple to try to get
it on their accessories page on the Apple shop as it could
certainly turn in to quite a lucrative sales avenue!Thanks again,
Richard O. [ Sutton Coldfield ]
Sent from my iPad – 07/07/2010
- I would just like
to inform you how pleased I am with the brief case that I
have just received from yourselves.It will be a suprise present for one of my sons in August,
I am sure he wiIl like it as much as me.Thank you for your top quality product and excellent service.Kind RegardsPaul B. [ Carlisle ] – 06/07/2010 - Thanks Jocelyn.
New case (74970) has arrived, and I have to say, it’s
fabulous.
I will have no hesitation in recommending your product
to my friends.
Thanks again,
Bruce H. [ Hatfield ] – 03/07/2010 - Jocelyn,
I received my briefcase [ # HENRY ] yesterday, simply wonderful.
Thanks for everything.
Richard C. [ Luxembourg ] Sent on Monday, arrived Friday
of the same week – 03/07/2010 - Hi Jocelyn:
I just received your briefcase and it gorgeous!!
In fact it is so gorgeous that I would like another one
in dark brown.
[ G-15 Gaucheros Vaquetta Leather Briefcase.] Adriana Barraza [ Laredo, USA ] – 03/07/2010 - HiI’d just like to say how pleased I am with your service.I rang this morning because I was going to be in and out of
the house all day and wondered when the item would be delivered.I was given concise information on exactly when it was dispatched
and likely to arrive.I bought my husband a brown leather satchel briefcase from
your site about four years ago and he is still using it, and
loves it.So with his birthday coming up and the fact that he requested
a leather folio, I knew where to look.And I wasn’t disappointed.
The leather folio [ # 7801 ] was delivered safe and sound
and is ABSOLUTELY BEAUTIFUL!Perfect item, perfect price!
Thank you so muchregards
Lynn P. [ Burghfield ] 22/06/2010
- Hi Jocelyn,I just wanted to let you know that the bag [ # 42520 Rolling
Case ] arrived safely and I am very pleased.ThanksBrid D. [ Belfast ] – 19/06/2010 - Thank you for the
very efficient service.Case [ # 2509 ] arrived yesterday as promised.Lovely product.Don E. [ Leatherhead ] 04/06/2010 - Hi,
Just wanted to say thank you so much – it has arrived
[ # 3099 briefcase ] – and it is amazing!
Thank you!
I will be back !
Sam, [Bath] – 28/05/2010 - I just wanted to
thank you for your fantastic service.My fiance has been looking for a leather bag which had both
messenger and briefcase handles/ straps for some time and
asked for one for his birthday, however, with a wedding fast
approaching, I did not want to spend a fortune and was dismayed
that everything I found on the High Street cost over £120.I came across your website, saw the Visconti slimline satchel
style briefcase [ # 18716 ] and decided to cross my fingers
and hope for the best. I was amazed when I arrived at work
the following morning to find it had already been delivered.
And the bag is fantastic – better than any I’d looked at before
and at half the price.I will ensure I recommend you to my friends.Thank you once again for an outstanding product with an outstanding
price.Jennifer [ Edinburgh ] – 27/05/2010 - Thank you so so much!What a fantastic case and real value for money!I shall definitely be telling all my colleagues about you!CheersPaula 25/05/2010
- Hi there
Having purchased a Pedro Leather Messenger Bag last week,
I wanted to relay how impressed I have been with both the
product and the service.
The bag has exceeded my expectations as the quality is
absolutely superb, and would probably cost twice as much
in the shops. Not only was the price fantastic, but the
speed of delivery was mightily impressive too. Having ordered
on Wednesday afternoon the bag was in my possession before
11am the very next day – I’d challenge any on-line retailer
to better that!
I’d strongly recommend The Leather Briefcase Company to
anyone, and would certainly use again. Keep up the fantastic
service!
Kind RegardsJames – 29/03/2010 - Many thanks for the bag
[ #3046 PC messenger ] which arrived at 0930 this morning.
Excellent service, great product and I will recommend
you!
Thanks again
Bob [ Abergele ] – 23/03/2010 - Dear Andrew,
Carol and Jocelyn,
Recently, my wife ordered me one of your Cortez Leather
Briefcases, style 87846.
She placed her order on a Sunday evening and the case arrived
promptly on Tuesday morning. If only every mailorder service
was this well-run and professional.
As for the bag, it is quite the best quality briefcase
I have ever been given – at any price. A colleague of mine
has a Prada men’s briefcase that lists on the Prada site
at US$1,980 and it is nowhere near as well made, nor is
the leather as good.
So, a great product, at a great price, with great service.
I’d pleased to recommend your company to anyone I know.
Kind RegardsPhilip – 19/03/2010 - Hello to all the Staff
at Leather briefcase;Just a huge thank you for your service and product (18548
- VISCONTI CLASSIC MESSENGER BAG – LEATHER), I recently
purchased as a birthday gift for my husband. He was very
pleased with his bag, and he really liked the colour and
feel of the bag. The bag had plenty of pockets and space
for all of his documents/files, and he liked the magnetic
fasteners which secure the flap onto the bag.I searched the internet at great length looking for a great
stylish bag and with a reasonable price. The Leather briefcase
company was the only one that had a huge variety of styles,
colours, sizes, and all a great prices; and even more important
in stock. The delivery was quick, and packaged so that the
bag wasn’t damaged in transit. My only complaint was that
it made it difficult to choose one!I will without a doubt make future purchases from the site
and recommend to my family and friends. Thank you, thank
you, thank you!My husband initial reaction when he opened the gift was
“Jack Bauer, eat your heart out!”
Sincerely Mrs. Evans (N. Wales) 10/03/2010 - Hi Joss,
Just to let you know I received my bag, [ # 18516 ] fantastic.
Thanks again for all your help.
Kindest regards, Richard 05/03/2010
[ Air posted Monday...arrived in Germany on Friday ] - Joss,Just to let you know the briefcase arrived at the allocated
time and I am absolutely delighted with the product.Many thanks for your help today.Regards,Kathleen 25/02/2010 - Just want to
let you know how pleased I am with my recent purchase from
you. (Visconti satchel 18716)
Delivery was very quick and the satchel is fantastic, quality
is first class.
Would have no hesitation in recommending your company.
Regards
Alan 01/02/2010 - Just to say many thanks
for prompt delivery of the Briefcase [ ASHWOOD 8190 ] it
looks really nice and I would certainly use your company
againBest RegardsPaul 31/01/2010 - Dear Andrew,Carol
and Jocelyn,
I receved my order yesterday and I am very pleased with
the quality of the product and your overall service.
My wife ordered a Keneth Cole Reaction briefcase before
Christmes and I know she too was extremely pleased with
your service.
Please offer our congratulation to all of you colleagues
for a job continually “Well Done” and long may
your business prosper
With thanks
Roderick 22/01/2010 - Thank you so much
for delivering my bag [ # 87853 tan ] in this terrible weather!
I cannot believe that it was delivered in 2 days with more
than a foot of snow! The bag is absolutely beautiful and exactly
what I wanted!Regards,Sharon 8/1/10 - Hi,
Having only ordered the holdall I wanted late on Sunday,
I was delighted (and amazed!) when the parcel arrived today.
I just wanted to thank you so much for the impeccable service
I received. I will definitely recommend my friends to use
your business in the future.
Merry Christmas and a prosperous New Year!
Sincerely,
Ryen S 22/12/09 - Dear sirs,Firstly, please accept my apologies for the delay in sending
this email; I have been meaning to do so for several weeks.I purchased a briefcase from you at the end of October, a
“VISCONTI 18716″, and I want to let you know how
impressed I am with both the product and the level of customer
service I received from your company.The briefcase is exactly what I’ve been looking for, but unable
to find in any of the large department stores, including John
Lewis etc.Friends, colleagues and relatives often describe me as ‘fussy’,
but I just like to think I’ve got good taste and high standards,
and the briefcase you supplied certainly meets my expectations.I have already recommended your website to others and would
have no hesitation in shopping with you in the future.In summary: great product, great price, great service! Thank
you!Best wishes for Christmas and a successful 2010 trading.
Yours sincerely,
Simon Carlaw 21/12/09
- Hi Jocelyn,
As I’m one of those people that is prone to complain with
poor service and inferior quality goods, it’s incumbent
on me to praise where it is due:firstly, I received the holdall [ # 87853 tan ]I ordered
from you – it arrived on Saturday morning, very prompt delivery
and secondly, it looks superb. I must admit I’m often loathe
to order products on-line that are made from natural fabrics
- you know the scenario, you see a nice tan leather bag
and when it arrives it’s actually bright yellow plastic.
You check the web-site and in the small print it states
“photographs for illustration purposes…..the bag
you get will made from cheap nasty plastic”. However,
in your case, you do, as it says in the ad, what it says
on the side of the can. Well done – it looks and feels great
and I’m sure it will improve with age.
Looking forward to ordering my brief-case (as below) in
New Year.
Merry Christmas. 21/12/09 - Just a short note
to say Thank You.I sent my order in friday afternoon and my goods [ briefcase
# 18716 ] arrived sometime on saturday morning, great goods
together with great service.As I am someone who is the first to complain I feel I should
also praise.Thank you once again “old-fashioned service” at
its best and I will not only be using you again but telling
others.Lets hope husband likes it now!RegardsValerie Baldwin 21/12/09
- Received the bag
[ # 18548 ] today and i must say i am very impressed !the look and the quality is superb,this is a xmas present for my son who teaches English in Munichand i’m sure the natives will be very jealous !!Thanks again for your quick service.
George 16/12/09 - Hi Joss,I just received the folder [#3603 ] and I’m very happy with
it.High quality, beautiful finish, fast service.Thank you. Will definitely recommend you.It’s a present and I hope it’ll be equally appreciated.Kasia 16/12/09 - The case [ #
18716 ] arrived first thing this morning, couldn’t believe
it got here so quick. I am very pleased with it thank you
so much for your excellent service.
15/12/09 - Hello,I have received all three of my purchases and I just wanted
to say how delighted I am with all three. The style and quality
is exactly as portrayed on your website. I am really pleased
with my briefcase, light and slim yet functional and stylish.
I am sure my wife will love her Christmas present of the overnight
bag. I now have to think what to fill it with! Likewise my
son will be pleased with his wallet. I’m sure I shall be recommending
you to many of our friends and colleagues in the near future.Thank you very much. Excellent products and great service.Regards,Pat 10/12/09 - HiMany thanks for the very prompt delivery of the briefcase
[ # 131364 ] I ordered.The quality is superb and I know that my wife will be very
happy with her Christmas present.Again, many thanks.Best regardsAlan 10/12/09 - HiI placed an order for the cognac version in the end which
arrived todayand I would like to just say how pleased I was with the help
the gentleman gave me on the phone,the excellent service and how quick the briefcase [# 3638] was delivered.The briefcase is just rightThank you very much for you help and serviceRegards
Judith 10/12/09
- Subject: New Zealand
orderFriends,My man bag 18410 arrived on the 7th December, and is truly
more than expected! Excellent – fabulous – wonderful! Thank
you so much for your very understanding and prompt service.
Anyone asking me when they can get the idea bag, I’ll be
telling them where to go FIRST.Happy & Blessed ChristmasGraham 09/12/09 - Hi Jocelyn,
The bag arrived yesterday and is absolutely marvellous.
Thanks.
Neil 01/12/09 - Jocelyn,Arrived this morning. Delighted with the case [ # 51346 cognac
] and happy to recommend the Leather Briefcase Co.Many thanks,Tom 19/11/09 - Dear Andrew, Carol &
Jocelyn,I’ve just received a brown leather gladstone bag from you
for my father’s birthday present [ # 8810 S ].Whilst it isn’t fully unwrapped yet, I am extremely pleased
with the quality (and colour!) and will definitely be using
you again when I buy something for myself!Thank you very much,John 17/11/09 - Dear Jocelyn
Many thanks for my order which I’ve just received, and
am delighted with. [ Folio 18238 ] Your service has been excellent and I will be recommending
you to friends and colleagues. Thanks again.
Regards
James 17/11/09 - Hello,This is was to inform you that I have received my order as
planned.Also, I would like to congratulate you and your team for the
quality of service that I have received.The ordering was really simple, the courtesy with which you
you answered my questions during a phone call and last but
not least the quality of the product [ # 187801 ] that I received.Really outstanding product quality.Again thank you so much.This is a great family business that really stand up to its
promises.Please feel free to use this as appropriate in you site.
Alain 11/11/09
- JossI ordered the Ashwood Cabin Holdall [HG4] on Saturday morning
and have just signed for its delivery now. The item is exactly
as described on your website and the quality seems to be
faultless. Thank you very much for your exemplary service
and be assured that I will not hesitate to recommend your
company to my family and friends.Best regardsCraig 10/11/09 - Hi,
I just wanted to say how delighted I was with your very
promptservice and the quality of the messenger bag [#18516] I
ordered for my husband.Fantastic service all round and at very reasonable prices.Well done.Sharon – 03/11/09 - I have just
received my order. Excellent delivery service and the briefcase
[#1929] is gorgeous. My husband will love it, its his Christmas
present. Thank you very much for such a quality purchase.Kind regardsEunice – 29/10/09 - Hi there,already received – how mega fast is this service? Unbelievable
- and amazing quality product, [ # 18716 ] for the best
price i could find – very happy customer!THANK YOU! -27/10/09 - Just a brief
note to thank you for excellent service!I received my black “man bag” (17520) safe, sound
and extremely quickly – a credit to internet shopping.I have for many years been a loyal ###### customer – until
they decided that they really don’t want to do black in
a style I liked despite a price tag of around £170.00,
and that after having had it on order since July!Your product doesn’t quite have the same sort of quality
feel as a ###### item but at less than a quarter of the
price I can happily live with it.Regards,Stephen W. Nottingham – 23/10/09 - Hi ya, I orderd a
satchel [ # 1999] one day, delivered next day, excellent.
Very good quality, good price,thank you.
cheers Richard – 21/10/09 - Dear SirsI just felt I needed to thank you for the prompt service and
the exceptional quality of the luggage I received today. [#
30655 and # 5345]I also think that the prices are very competitive indeed and
to my surprise both the suitcase and the briefcase had some
extra items included. The last time I bought luggage like
this was on a return trip from Italy a couple of years ago.Once again thank you, and I will definitely check your site
again.Yours sincerelyBrenton 20/10/09 - Hi.
Thankyou for your follow up calls to me.I have realized that I bought my case from [ A.N.OTHER ] and not your storeso apologies for my mistake.Ironically they are proving to offer poor customer service
compared to you!I wish I had bought from your store instead!
All the bestPaul – 14/10/09 - I write to
thank you for your excellent service and product. I am delighted
with my purchases [# 18548 & # 18178] which are of excellent
quality and value for money.Thank you very muchKind regards
Lynn 14/10/09 - Many thanks for the safe
& speedy delivery of my order 14301 ! [ # G89 Gaucheros
travel bag ]
I’m very impressed with your service & would
have no hesitation in buying from you again, and in recommending
you to others !!
The bag is lovely & will make an ideal Christmas gift
for my husband – at last, we can get rid of his tatty
old Guinness holdall !!!
Noelle 08/10/09 - Thank you so
much for your service when ordering my husbands bag, [ #
18548] he loves it! I will recommend you to others,
regardsRachel 03/10/09 - Bag [ # 18548 black ]
has just arrived Jocelyn, thanks its great, a present for
someone and just what I was looking for.
Kind regards,Aoife – 01/10/09 - Rec’d today.[ # 16019 and # 18548 ]I love them. You can add me to your pleased customers list.Art , New York. (01/10/09)
- Thank you for the
excellent service and I am simply astonished at the quality
of the briefcase.# VA 14Recommendations will be granted freely!!!!Thanks againPhillip 30/09/09 - Andy,May I just say thank you to you and your company for a great
shopping experience.I ordered a bag [ # 18410 ] from you yesterday. I had found
your website well laid out and easy to use but I always prefer
placing the actual order in person. I phoned the order through.
The call was picked up promptly and the order dealt with efficiently.You promised next day delivery in the morning despite my order
being placed around 12:30pm rather than before noon. That
happened, excellent service and much better than my other
recent experience of an online purchase and ‘next day’ delivery.
In particular I appreciated the extra information you add
in the product description over and above the manufacturer’s
information. I am 6 foot 2 so your comments about strap
lengths were very useful.The product itself (a Visconti ‘man bag’) is everything
you promised it would be. As a middle age man dipping a
nervous toe into a whole new fashion experience I am actually
looking forward to giving it its first outing.Thank you once again, I look forward to my next purchase
from you.All the best,
Myles – 08/09/09
- Hi
Received our Gladstone bag order today…..just delighted
with the quality and service. Will definitely buy from you
again.
Many thanks
Neil C 02/09/09 - Hi AllJust received my V88 Leather Holdall, super quick service
and fantastic product.Thanks to All.Steve ( Sidcup Kent ) – 02/09/09 - Joss
My bag (HG4) arrived yesterday and I’m very impressed.
It’s superb quality at any price but as I’ve
seen it elsewhere on the web at over 60% more than I’ve
paid, I’m very pleased.
Malcolm – 28/07/09 - Good Morning
I am very rarely impressed these days by the standard of
British retailing…BUT..I have to say that you win my award
for Retailer of The Year.
I orderd this bag [ # M 7701 ] yesterday..it arrived this
morning..and I am delighted..great quality,good value for
money and I can`t wait for my next weekend away.
Thank you for your service and I will be back!!!
CheersPhil 25/02/09 - Before placing
my order yesterday – and I shop a lot via the Internet with
living out in the sticks – I read your testimonials.Here’s another – your delivery was the quickest ever, and
the Safari Bag I ordered is exactly what I wanted, THANK YOU!Gill (Cumbria) – 06/11/08 - Hi, I have
taken delivery of the bag [Classic Messenger Bag 18548
antique brown £49.95], below are my thoughts, please
feel free to use them as you wish.Hand on heart, probably one of the best products I have purchased
in several years. Had I bought this item from a city retail
outlet, I would have expected to pay eighty pounds plus, and
would have been happy to do so. The bag is both constructed
and finished to a very high standard; someone has clearly
gone to considerable lengths to source good quality materials.
The stitch-work and lining are grade A, unlike some bags that
skimp on the internal materials. The layout is also well planned,
and the bag is able to comfortably contain two A4 files along
with other items, without appearing cumbersome; the other
zip pockets are well placed and of a good useable size, (the
zippers are also of a high quality).I imagine this bag will last for years, It looks fantastic
from new, and will clearly look better, the older it gets;
your photos do not do this item justice. Whether buying one
for yourself, or receiving one as a gift, you would not be
disappointed.I will be shopping with you again, just as soon as I require
another leather item. If all your products are this good,
I think you will be trading for many years.A friendly, prompt service, and a quality product; why can’t
more traders follow this example.Thank you.James – 21/10/07
- This is just
a note to say that I have been obsessed with your website
for the past couple of weeks. For sometime I have been looking
for some good leather travel and work bags. I ordered the
Vaquetta leather travel holder in black (VA151). Its the travel
holdall I have been searching for. Its a good size and I wanted
a holdall that is always packed with a couple of shirts and
ties for work, the weekend, shoes and toiletries, without
having to run around the house and grabbing stuff to pack
last minute. Now its already ready packed and either in the
corner of the hallway or in the boot of my car for nights
or weekends away. The leather smells pretty good and I have
had people staring at it. A couple of days ago I ordered the
3045 Spikes and Sparrow 3045 tan messenger bag. It arrived
today and the photo on the website did it no justice. This
is one classy mans bag. It smells and feels good and its just
the right size, not to big or small. This is a real high quality
messenger bag, and I advice any man or woman to spend that
little extra for this one. I would like to buy more of this
brand. I guess some of my friends and colleagues, will be
ordering this one. I would like to add that the delivery service
is first class. All goods ordered reached the next day usually
before midday. Its also easy to take deliveries at work. If
I am busy the receptionist or someone can sign for it. Also
spoke to Josh, he’s prettty cool its was just like speaking
to a friend for relative – nothings a problem to him. Thanks
very much and kind regards to you all. – JMM – 26/11/08 - Just wanted to
let you know – the case [# 3046 ] arrived this morning
– and I LOVE IT!
Thank you so very much.
All the very best for Christmas and 2010.
Belinda 03/12/09 - My order arrived today
and it is absolutely gorgeous! Thank you so much – my
husband will love it (It’s a Christmas present!). Will
definitely visit your website again to look for future gifts.
Very impressed with service – and am over the moon over
the bag!Many thanks,
Hilary 01/12/09 - Hello,
I meant to email you before but keep forgetting to.I ordered my messenger bag a couple of weeks ago via the
Internet, either on a Saturday afternoon or a Sunday, the
bag arrived on the following Tuesday, excellent – promise
kept.The bag looks lovely and if it is as good as your delivery
promise I am looking forward to being able to use it.Unfortunately I was only allowed to unwrap it, look at it,
make sure it was ok, make sure it was big enough for the
A4 pads (it is). then unfortunately it has been whisked
away to Father Christmas’ grotto somewhere (probably on
top of the wardrobe) to await Santa’s helpers wrapping it
up so that I can be pleasantly surprised on Christmas morning!Thank youKevin 01/12/09 - I ordered the shoulder
bag #3045 late on thursday night and it arrived at work first
thing Monday morning. Terrific delivery, especially as i’d
just had a worrying time buying a watch over the internet.
The bag itself is terrific, smaller than i expected which
is great as i don’t carry too much and, although i liked the
bag, was worried that i would just be carrying around a lot
of empty space.
Great quality workmanship from what I can see and the prices
are amazing when compared to similar “named” products
which are upwards of £200. I’ll definitely be back
for one of your larger luggage pieces and a wallet.
Thanks
Craig, Edinburgh - 24/08/09 - I am writing
to thank you for your excellent service. The briefcase and
folio, which I ordered last night, arrived this afternoon
and I am delighted with them.
Many thanks.G. A. W. – 21/08/09 - Hi Guys,I just wanted to follow up and close out on my order by saying
how satisfied I was with my whole experience with your company.From order to delivery I was impressed by your methods, contact
and courtesy, and when I got worried about delivery, you contacted
me with information and assurance.In addition to all of that, your product was magnificent,
the quality, feel, appearance and value for money were world
class.Thank you to everyone at the Leather Briefcase and keep up
the good service.Kind Regards,James – 20/08/09
- I ordered a Visconti
messenger bag yesterday at 1020, it arrived this morning.
What excellent service. The bag is a present and so I was
delighted to see that it was packaged securely and it was
in perfect condition and just what I expected. I had already
searched locally for this bag and it was more expensive, so
will definitely recommend your site to others. In fact, one
of my work colleagues saw it as I was unpacking it and has
asked me for your website details.Many thanks.CE, Oxford / 12/08/09 - Received my order yesterday
[ # Visconti 18548 ] excellent quality, great value for money,
will be ordering from you again.
Regards
Sean 05/08/09 - I am just writing
to thanks for sending my rolling case which arrived safely
the day after my order was placed.Many thanks for your very efficient help.I am really delighted with the quality of the case, as indeed
I was with the leather jacket I had from you several months
agoAgain thanks for your help and excellent service. I will have
no hesitation in recommending your company to family and friends.Kindest regards,Jonathan B North Devon – 17/07/09 - Andrew, Carol, & JocelynI’d just like to say thank you very much for your super rapid
delivery of my bag (style 8716), I was amazed how quickly
it arrived. Excellent packaging.Recently my Nan passed away and left me a small amount of
money, I wanted to buy a quality Item, that I would use everyday,
to remember her by and I am very glad that I chose to buy
from your online shop.When I opened up the parcel I was very impressed with the
quality of the bag, far exceeded my expectations, my Dad uses
a similar bag and his cost over £200, he is extremely
jealous.The quality of the materials and workmanship of the bag are
both exceptional, well thought-out design with useful pockets
and excellent overall feel to the bag.I also like the way the you do not advertise the brand but
let the style and quality of the products speak for themselves,
an admirable policy and one that more companies should adopt.I will definitely be recommending your website to my friends,
family and work colleagues.Dave W – 15/07/09
- I would like to
take this opportunity to say how pleased both my husband and
I were with the products that we purchased from yourselves
a few days ago. I bought my husband a “man bag”
for his birthday and he was over the moon. He was particularly
pleased with how well made the bag was, and it was everything
that he was looking for! We also ordered a couple of credit
card holders for each other, and I must say after much searching
in various shops, you had just the product that we wanted.
Once again it was well made and best of all both products
were excellent quality and very good value for money.We will definitely use your company again and certainly intend
to recommend you to all our friends and family.Keep up the good workKind regardsMrs Christine D – 11/07/09 - Just wanted to let
you know how pleased I am with my order. Both the Vaquetta
Travel Holdall (VA 151) and the Leather Wash Bag (AW881) are
of excellent quality and good value for money. I am so pleased
I visited your website. The service was excellent, thank you.
I would recommend your company to anybody and will definintely
order from you again.
Regards.
Julie 30/06/09 - Morning AllJust to say that I am extremely pleased with my new briefcase
13099. Really good looking and excellent value for money.
Overall a great expireince with you from an inital phonecall
enquiry to ordering on the web and the order being delivered
within 24 hours. Keep up the goodwork and I would recommend
your company without hesitation.VBrgdsSteve – 27/06/09 - Hi,Want to send a great big thank you to the gentleman I spoke
yesterday, for all of his help. I received my order this morning
[ # 17603 foloio ] and I am so pleased with it. The item is
even better than I had anticipated, top quality and a great
design, my dad is going to thoroughly enjoy his gift, it is
perfect.Due to my lack of attention to detail on your website I only
ordered this item yesterday but needed it as a fathers day
gift. The gentleman I spoke to yesterday was so friendly and
helpful. As a result of his customer commitment, support and
dedication I thankfully did receive my order and I am truely
greatful. Please send my regards to the appropriate person.Thank you againKind RegardsSue H (a very happy customer) – 20/06/09 - Do you realise
this bag is worth about £300-400 at least ? Gosh, its
really really nice. [ # 8810 Gladstone travel bag ] Thanks for you great service, damn this bag is niceMade my week !!!RegardsFungerayi – 12/06/09 - Hi there,
I have just collected my bag [ # 410 shoulder bag, mocha
] and I am….speechless…absolutely delighted!It is much more than what I have expected – excellent quality
and design.I missed my delivery and the person who answered on your
line was so kind and helpful.Thank you, it was absolutely pleasure to deal with you.Valeriya – 11/06/09 - Hi Joss,
I received my order today, it’s absolutely great.
The service, the quality, and not to mention the delivery
was brilliant. Will defiantly check out your other products
when the need arises again.
I will recommend to all my friends and family.
Many Thanks.
Garry – 04/06/09 - Joss,Firstly, thank you for your recommendations, you are right
I love the cognac colour, so pleased I had went with your
professional sales judgement.The following compliments are at your discretion to add to
your testimonials page of your website.Just to confirm I bought a cognac leather briefcase, one of
those highly recommended style by your goodself/ sales department.1. Superb high quality product, in fact much more impressive
than up market high street store’s leather briefcase products.2. Very traditional english classic sales service, which is
a dying breed these days.3. Highly customer focussed and excellent telephone service.
4. High quality and authentic website, very impressive.
5. Delivery service is impressively fast.
Definitely will be returning to purchase other products in
the future.Kindest Regards,
CK, Reading 9/6/09
- Dear Leather Briefcase
Co. UKI recently purchased a LARGE LEATHER GLADSTONE BAG, with WHEELS
(in Cognac – code 30061) from you, and just wish to thank
you for the prompt and efficient delivery. You will be pleased
to know that the bag has already been put to good use and
gone through several sets of baggage handlers.What I really wish to add, is that this bag is an ideal shape
for the over-head luggage racks on the Orient Express. The
Wheels and base studs will secure it nicely, and you will
be able to enclose a lot of items, whilst retaining manoeuvrability,
and of course, stylish looks.ThanksDavid 23/05/09 - I wasnt expected
this level of quality for this price. I couldnt be happier,
thanks! [ # 3046 PC Messenger Bag ]Col – 21/05/09 - Re: Order number
12689 # 8716Dear sir,Thank you for your wonderful service and prompt delivery.My bag arrived yesterday as promised and was in every way
exactly what I wanted; I was a bit worried prior to the delivery
as I would usually want to “handle” the goods prior
to purchase.It is rare in this day and age to encounter such good honest
service, and your company has restored my faith in British
retail!I don’t make a habit of writing such e-mails, but in your
case I decided to make an exception as I though “credit
where credit’s due”!Thanks again.
Rhod – 14/05/09
- That was impressive
service! I ordered yesterday at 3.15 and received the briefcase
this morning at 9.30. I am delighted with the case, the
quality is first class and I’m sure my husband will love
it!Many thanks for your excellent customer careCarol G
Thank you for your kind comments, and taking the time to
contact us.Very much appreciated on a wet Friday morning in London!For your info we also run :-www.laptopbagandcase.co.uk … new styles to be added over
the next few weekswww.theleatherjacket.co.uk ….new ladies range / new mens
styles including King Size coming soonSame principles, good quality / low prices / prompt delivery.
Trust the briefcase is wll received, and gives good service.
Rgds, Jocelyn Ollett.
Hi JocelynJust thought I’d let you know my husband was delighted with
his case. He loved the colour and the fact that you can
smell the leather!I would be more than happy to endorse your company should
you wish to have any testimonials from extremely satisfied
customers. Keep up the good work!Kind regards
Carol G – 17/04/09
- Just to let
you know that the Vaquetta “Cargo Holdall” I ordered
on Saturday arrived on Tuesday as advertised – and to say
that I’m very very pleased with it. Beautifully made, very
sturdy looking and much better quality than those I’ve seen
elsewhere at twice the price. Thank you ….
David 18/03/09 - Dear Family
OllettI have just taken delivery of my order and wanted to let
you know that firstly I was amazed at the speed of delivery.
I do a lot of shopping on the internet but this was outstanding.
Secondly I felt I had to let you know how delighted I am
with the quality of the goods.I ordered the luggage as a present for my husband. He is
a classic car enthusiast and his favourite one is a 1951
Jowett Jupiter in Racing Green with very awkward and little
luggage space. The luggage will look very stylish when we
are rallying and will also save a lot of grief when packing
for a long trip – how to look decent for two weeks from
carrier bags has been a bit of a problem!With thanksJacqui – 11/03/09 - Good morningThanks again for another speedy delivery of a first class
product. [ # 140156 ]I am delightedRegardsMichael – 11/03/09 - JocelynThe bag [ # 686 briefcase ] is absolutely stunning and very
well made – it exceeded my expectations. A great product,
great price & great customer servicethanksDave – 07/03/09 - Just note to say how happy
I am with my purchases.
Both bags [187890 & 2081] were top quality and above
my expectations.
Exceptional value for money.
I have already recommended you to two other people.
Regards Kevin 02/03/09 - Hi
I’m not normally bowled over by stuff I buy but I’ve just
bought a VA7701 leather holdall from you which because it’s
dark green was sold off at £39.95 normally £99.95
as it is not proving to be a popular colour. I’m Chuffed
to bits with it, smells of really good quality leather car
seats and looks the bizz. Quality is absolutely fantastic
and I can quite believe it is 100 Pounds worth.
It arrived the next day as stated.Just a small suggestion which may or may not help you move
these. I’m into cars and I feel if you changed the colour
discription to British Racing Green (as you probably know
there is no standard colour for this but the bag is not
too far off the accepted colour), or possibly Racing Green
and targeted the motoring sector I believe you would sell
a lot more of these and may even be able to increase the
margin. Forrest Green does not do it justice.
Thanks for the very good service.
Kind Regards,Peter 21/02/09 - Good afternoonMany thanks for the speedy delivery of the above orderIt arrived safely at around 1pm today and I am delighted with
the purchase [ # 7520]I will definitely be ordering again soonRegardsMichael – 26/02/09 - HiI would like to thank you for the leather Gladstone Bag [
8810 S ] I bought. What a beautiful bag it is, so well made.
I am delighted with the service and the bag. It is for a gift
for a friend who travels a lot and like to travel light. it’s
just perfect.Thanks, I will tell all my friends about this site – fantasticRegardsLorna 09/02/09 - Just to say thank
you so much.Bag [ MM100 ] safely delivered and looks fab!
Many thanks – much impressed with your service.
Cherry 17/12/08 - HiJust a quick email to let you know how impressed I have
been with your service regarding my order the brief case
I brought [HD 27] was better than it looked on your site,
the speed of delivery was exhalent and the value for money
unbeatable, nice one!YoursLindsay 15/12/08 - HelloI just wanted to thank you for the two leather man bags I
have purchased from you during the past 2 months. They look
so good that I will not use them when it rains.Thanks again for the prompt service and delivery. I have recommened
you to all my friends.J H 12/12/08 - Hi just wanted to
say a big thanks for the really prompt delivery of my recently
placed order..(big xmas problem solved!). It’s always a risk
when you order on-line as you can never be too sure of the
quality of the goods you will be receiving, the two bags I
have bought are beautiful… THANKSChrissy – 13/12/08 - Dear Sirs, many
thanks for your prompt service, we received the leather bag
today! Very impressed, thank you!!!Karen 09/12/08 - My delivery arrived yesterday.I was very impressed with the speedy service and the excellent
quality of the VA151 bag. The leather and interior finish
are beautiful and much better value than I have seen in the
shops.Thank you, that’s one less Christmas gift to worry about.Elspeth – 05/12/08 - I would just
like to thank you for the very prompt service and excellent
quality of the bag [ # PE 200 ] I purchased.
05/12/08 - Very impressed
with the shopping experience, product [ # 187853 tan holdall
] and speed of delivery.
Will buy again.
Many thanks
Simon – 27/11/08 - HelloI just wanted to say thank you for processing and sending
my order so quickly. The bag [# HG4 ] is great and I am impressed
with the quality. It will make a great birthday present for
my boyfriend.Many thanksMelisa – 28/11/08 - I ordered the briefcase
(8716) yesterday morning and it arrived today.Looks great, but it’s my Christmas present so it’s now hidden
away.Thanks for such good customer service – I appreciated your
prompt replies to my e-mails and I wish you continuing success.
Please feel free to use this as a testimonial.regards,Colin 26/11/08 - Received case and
love it! Have forwarded your website to my team
Thank you!
Nicola – 26/11/08 - Just wanted to write and
thank you all for the first class service and quality of the
order I put with you. Only ordered yesterday, received today
and top notch goods.[ # 8716 ]Although received at work will study the goods when I get
home but from what I can see will recommend you to loads and
loads of people.Thank you so much again.Kind regardsJill – 26/11/08 - My order arrived
today,I am absolutely delighted with it,the quality is superb.[
# 3046 ]Many thanks for your prompt service,my son will be very happy
with his Xmas present!Sandra T – 26/11/08 - Dear Andrew, Carol
& Jocelyn
Ordered 8548 – CLASSIC MESSENGER BAG late Sunday nightArrived before 10am Tuesday morningSuperb looking bag, The price was brilliant for such qualityI will definitely pass on your detailsExcellent serviceMany ThanksAndy, (Cheshire) 25/11/08
- Hi Jocelyn
Just a quick note to say…
“Thank you for the speedy delivery of the bag I ordered
from you. Really impressed by both the bag and The Leather
Briefcase Company. You’ll be hearing from me again!”
Feel free to use this on your site if you wish.
Best wishes
Tony 21/11/08 - Dear All
I have just received my order and I would like to thank
you for all your help.
I was after a briefcase/work bag for my wife and didn’t
have a clue as to which ones were suitable for a woman.
However, following a couple of emails to you, I was quickly
pointed in the right direction as to which ones were suitable.
I placed my order at 11.30 a.m. on the Tuesday and it was
delivered by noon next day. Unbelievably good service.
The briefcase itself is lovely, very good quality at a
great price.
Once again, thank you for all your assistance and advice.
Regards
David W 20/11/08 - Just a short note
to say that I am impressed both by your service and by the
quality of the Top frame briefcase [#11326] I have just taken
delivery of.Derek, Torquay – 15/11/08 - Good afternoon,
Just wanted to say thank you for the lovely PC large messenger
bag [# PE 200 ] that arrived today. I ordered it just before
10am yesterday and it has just arrived – very speedy!
It is for an anniversary gift and I’m so pleased with
it. The photos really do not do it justice. The leather
is lovely and it is beautifully made. Very much looking
forward to giving it as a gift!
Kind RegardsJoanna – 05/11/08 - I would like to
take the opportunity to tell you how impressed my husband
and I were with the prompt and efficient service received.The Briefcase [ # 13099 ] was purchased as a gift for our
son and we are very pleased with the quality.Thank you again for your efficiencyMrs. J P – 01/11/08 - Hi, received the
toilet bag yesterday and the two gladstone bags today. All
three products top quality, thank you very much. Will definitely
pass on your details.Regards,
Andy – 01/11/08 - Dear Joss
Received my order today, [ # 8410 black ] very pleased
with the quick delivery, The Man Bag is superb quality and
the price was even better .Good to get something off the net that’s everything it’s
advertised to be ,I will most certainly recommend your company
to my friends and hope to buy off you in the future.
A Very Satisfied Customer,RegardsHarry – 23/10/08 - Hi Andrew,
Thank you for delivering the Slim Portfolio in Leather
(WP106) I ordered from you on Friday in time for my brother’s
birthday on the Saturday. I really appreciate you going
out of your way to arrange delivery to him in time for his
birthday, especially when it was ordered from you at the
last minute.
He rang me to say he was really pleased with it and it
was just what he wanted. He was really impressed that it
was real leather. It was actually for his 30th Birthday,
so I wanted to get something for him which he could use
for a long time to come.
I will certainly recommend you to friends and associates.
Thank you again, for your great friendly service
Kathryn – 21/10/08 - Just a quick
EMail to let you know that the replacement shoulder bag
has arrived safely in excellent condition. The real test
of a company is how they deal with problems when they occur,
and you pass with flying colours. The shoulder bag is of
excellent quality, and is absolutely ideal as a “netbook”
computer briefcase when used with a protective sleeve.
Thank you once again for the excellent service: I will
definitely be using you again and recommending you to my
friends and colleagues.
Best wishesHugh – 21/10/08 - Dear Mr. Ollett;The Cognac underarm folio, 17603, arrived at my home today
so I thought I would send a short e-mail to thank you for
the great customer service. Your company proved to be truly
customer focused as seen in your quick response to quickly
answering my questions, processing the order and shipping
the folio. I was also very impressed with the quality of the
product and would say that it exceeded my expectations. I
do plan to be a repeat customer.Thank you again for great service and great products!Best Regards,Dave – 16/10/08 - Hi AllI have just taken delivery of my Leather portfolio with
retractable handles and just wanted to let you know how
delighted I am with it. The quality is superb and has the
look and feel of something I would expect to pay an awful
lot more for on the high street.Your service throughout has been excellent, having contacted
me by phone to advise of delivery and rearranging to fit
in with me. This level of customer service is essential
in business and is sadly lacking elsewhere.Thank you once again, I will certainly use you again in
the future and will recommend to friends and colleagues.
I imagine I will be using this for many years to come.Kind regardsKirstie – 14/10/08 - Dear All,I have just received my order today [rolling suitcase and
matching wash bag ] and wanted you to know how delighted I
am with my purchases.Both are presents for my husbands birthday
and I’m sure he will be equally as delighted.Many thanks for
your brilliant servive and prompt delivery.If I need anything else in leather I’ll definitely be shopping
with you again.Thanks againJulia – 17/09/08 - Jocelyn
Further to my note an hour ago, the bag [# 18753 ] has
just arrived with me and it’s well worth the wait. It’s
beautifully crafted. Thanks very much.
Jim K. Belfast – 15/09/08 - To Jocelyn OllettI am deeply impressed! As if in no time the bag arrived today
[# 3045 ]and I am very pleased. Thank you very very much.Best wishesMarianne – 11/09/08 - I love the case.
Fantastic value. ( # 748 )Thanks!Nicolette {Totnes} – 28/08/08 - Thank you for the
fantastic bag (# 8410 ) which arrived a few hours after
I ordered it.The quality,price and service is excellent
.I will certainly be passing on word of your great webshop.
Best WishesDavid – 22/08/08 - Just received briefcase.
( #8119 cognac )Fabulous !!many thanks
Bryn 15/08/08 - Just received
briefcase. ( #8119 cognac )Fabulous !!many thanksBF 15/08/08 - Dear
Ms. Ollet,
The bag that I recieved so quickly is excelent and compact.I wish you a successfull future business and a lot of customers
satisfied with a quality range of products that you offer.
Thank you.
With kindest regards,Ales M. (Slovenia) – 13/08/08 - Hi
Just received product 8410 shoulder bag, and have to email
to say what a fantastic service only ordered it at 4pm yesterday,
better still not only is the speedy service fantastic the
bag itself is of such fine quality and has all the hallmarks
of much more expensive high street products, but which are
in reality in my opinion far inferior to the one I received
form you this morning; I doubt if I will need to replace
this bag for many years which again makes it such a good
bargain, I will have no hesitation in referring people to
your company, and wish you every success in the future
Best WishesNorman – 12/08/08 - Dear Jocelyn Ollett
I received the briefcase [# 8716] from you today, and I’m
very pleased!Thank you very much for your very fine service and a high
quality product.
Best regards,Hanne-Luise DENMARK – 01/08/08 - V6 – SMALL FLIGHT
BAG-
Thank you for an excellent service and an excellent product.It is exactly what I had wished for, the descriptive photographswere brilliant – the product even better!Next day delivery what more could we ask for – Thank you.
Kind regards
Clive – 09/07/08 - Hi folks,What a service, could have mentally said thanks, but thought
this would be better. Your website does not do justice to
your productsThe bags received are stunning. And your ‘Old-Fashioned Service’
can only be admired as second to none. Many thanks for your
kindness and courtesy.The two young girls who will receive these bags will feel
much the same when I tell them. Once again many thanks.Kind regardsRon – 08/07/08 - Thank you, for
such fantastic travel holdalls, and superb delivery and
communication. I cannnot believe how you can deliver such
great quality at this price.
Many thanks, Ally – 20/06/08 - Just to say the
folio (# 4941 cognac ) arrived today. It exceeded all our
expectations, it’s just perfect.Many thanks,Angie – 14/06/08 - This is just to say that
I am very pleased with my order for one leather travel holdall
V151.
It arrived promptly this morning (Thursday) having only
ordered it Tuesday evening.
We don’t often get such good delivery and I was grateful
for not hanging around several days waiting for it to come.
I will be using it over the weekend for a trip away and
I am sure that everyone will be aware of the lovely warm
leather feel and smell.
Thank you for your service.
RegardsGina – 05/06/08 - Andy,
Case just received this morning! [ # 8190 black ] Fantastic
service, and a really beautiful product at a great price.
Thanks so much
Amanda – 02/06/08 - Hi
I’ve just received the Messenger bag ordered yesterday
morning for my husband’s birthday, I’m delighted
and I think he will be too.
Fantastic quality I think I’ll be buying one for
me…
Thanks and Best WishesGill – 30/05/08 - Just wanted
to say excellent quality and excellent service from you
guys would recommend your site to all !RegardsMarie – 23/05/08 - Hi,I just wanted to say a huge ‘Thank You!’ for a fantastic service!
The bag I ordered on Thursday was delivered the next day,
well packaged and secure.By the way, the bag is excellent too! Keep up the good work!Best regards,JoJo – 19/05/08 - HiI would just like to thank you for the unbelievably fast delivery
you have provided regarding the briefcase ( # 929 tan ) I
ordered. The case is of excellent quality, exactly as described
and at a very reasonable price. I am extremely pleased with
it.I can thoroughly recommend your company and service and your
website is now listed on my ‘favorites’,Many thanksBrian – 14/05/08 - Can I just say how impressed
I am, having ordered a £29.95 manbag from yourselves.Ordered it on Sunday night at 8.00pm received it Tuesday am,
and what a superb item it is.An office colleague was very impressed, guessing that the
bag was, believe it or not around £400.00 !!!!Thanks, will definitely recommend and use you again.Eamonn – 14/05/08 - Dear SirsI have this afternoon received my ladies briefcase [ # 8119
cognac ] and it is quite simply the most gorgeous thing I’ve
seen in ages!!!!!! The smell is intoxicating too……….With best wishesKate – 02/05/08 - Good Afternoon,Just wanted to send you an e-mail thanking you for the fantastic
service and product.I ordered a deluxe suit carrier ( # 70085 ) with you on
Monday evening around 21.45, after spending a couple of
hours deliberating over it. At 9.15 this morning (Wednesday).
I received my goods in time for my business trip this Thursday..I am more than happy with the suit carrier, it is exactly
what I have been looking for but been unable to find in
the shops.Your delivery, packaging, communication responses and most
importantly product are first class.I will defiantly use your company again and will recommend
you to colleagues and friends.Once again many thanks.
Regards
Andrew W – 23/04/08
- Hi,
I just thought I’d write & let you know just how impressed
I am with both your service & the bag I purchased from
you.I ordered online at about 10.20a.m yesterday & received
it today just after lunch..Fantastic !The bag is for my father who is a young 74 on Friday &
registered blind..I have bought it so that he can carry
all his necessary bits & pieces about without having
to go through all his jacket pockets every time he’s out
& I know he will love it..very good quality & great
price.
I would certainly use you again ( in fact I wish I had
found you when I was looking for a suitable bag for my stepson
who embarked on a gap year last November ! )
Many thanks & again, well done.
Kind regards,
Karen K – 09/04/08 - Dear SirI would like to thank you for such a smooth transaction on
a product I bought from you(Item No 3603 – DELUXE QUALITY LEATHER FOLIO) I am absolutely
delighted with your service. I placed the order at 15.40 on
Wednesday and it arrived 8.45 the following morning. I am
absolutely delighted with the product I would expect this
leather folio to give me many years of service seeing the
quality of the leather.Hats off to you and your company and I will certainly be using
you again.Kind RegardsPaul L – 26/03/08 - Dear All
Just a quick email to say my cargo holdall has just arrived
and I am absolutely delighted with it.
I will recommend you without hesitation to anybody and
everybody.
Many thanks
Guy T – 26/03/08 - Dear Sirs,Just a quick note to say many thanks for your prompt service
and attention. It’s the first time I’ve ordered from your
store and things couldn’t have gone smoother. In fact I’ve
already recomended you to a colleague. Sometimes people do
not hesitate to complain when things go wrong but very rarely
take the time to compliment on a “job well done”.
Many thanks once again.Kind RegardsJames – 18/03/08 - V14 Tan Briefcase:Received today, very happy with the product.
RegardsChris – 18/03/08 - Thanks for the prompt
delivery of my ladies briefcase. I am delighted with it. Quality
is superb and I love the smell when I open the boot of the
car to take it out!RegardsSharon 17/03/08 - Good afternoon,I have just received delivery of a Black Leather Messenger
Bag, Style 47294 and would like you to know, how pleased I
am with the quality of the bag and your superb service.Many thanks,Brian 11/03/08 - Dear Jocelyn,
I am delighted to tell you that the briefcase arrived 30
mins ago and is now boxed, giftwrapped and ready to be presented
this afternoon.
Thank you very much for your excellent product and truly
outstanding service.
Kind regardsSarah – 05/03/08 - 87853 – VAQUETTA
HIDE LEATHER HOLDALL:
Arrived today,Even better than I imagined.Thanks,Phil – 04/03/08 - Dear Andrew,Carol
and Jocelyn Ollett.I would just like to say that it has been a pleasure doing
business with you, I am highly satisfied with the case and
the same goes for your communication to me.Also the quickness I took delivery of this item, superb.Thank you all very much, and if I should need anything else
in your products it will be the first place I will look.Thank you all once again.Kind regardsBernard – 28/02/08
- HelloJust to advise the bag arrived first thing this morning and
I am absolutely delighted. Look forward to doing future business.Many thanksCollins – 25/02/08 - Joss
Just received Attache´ Case, it’s exactly what
we wanted. Many, many thanks for your help – and such
prompt delivery.
Vivian – 25/02/08 - Dear Leatherbriefcase.co.ukCan you please add mine to the list of glowing testomonials
that you have! As they all say 1. The quality far exceeded
my expectations. 2. This was a last minute present for a son,
who thanks to your brilliant delivery service is now the proud
owner of a very beautiful bag. 3. I could not and would not
have found something at such quality at this price in any
of the High Street stores – and Edinburgh is not short of
‘upmarket shops’. 4.So finally can I say thank you for ‘making’
someone’s birthday with a very special present.best wishesFran – 24/02/08 - Joss,To say I’m happy with the case would be an understatement.Thanks for your help,Adrian Hall – 22/02/08
- HELLO ANDREW CAROL
@JOCELYNE.MANY THANKS FOR THE FANTASTIC LEATHER BRIEF CASE NO 87801.
I AM CHUFFED TO BITS WITH IT… AND VERY GOOD VALUE FOR MONEY…
I COULD HAVE GONE ALL OVER ENGLAND AND NOT HAVE FOUND ONE
HAS GOOD.CHEERS LES – 21/02/08 - Hi allJust wanted to say a huge thank you for all the hard work
and effort you applied in getting me the briefcase ( #8190
) that i had ordered at such short notice – my partner absolutely
loved it!!!Thank you so muchKind regardsLaura – 11/02/08 - Can I congratulate
you on a the fantastic quality of the brief case, I’m sure
that future business is assured.Kind regardsM S – 07/02/08 - Subject: 1929
Leather Briefcase
This was bought as a Christmas present for my husband.
It was delivered within 24 hours of ordering and the quality
is excellent – beautifully crafted and finished – it exceeded
my expectations. He is absolutely thrilled with it. I will
be recommending your site to friends and may well be back
for more myself !!Geraldine – 16/01/08 - Bag arrived at
11.30. Wonderful service and beautiful bag. Very pleased with
your service. Will use your site again and highly recommend
to friend.Stuart S – 28/12/07 - Dear Sir/Madam,
The briefcase ( # 87852 tan ) arrived safely. I am very
impressed with the quality, value for money and the quick
delivery.
You’ve got yourself a walking advert!
Best wishes
R A – 24/12/07 - Dear All
Just a short note to say ‘thank you’ for your
excellent service. I don’t normally internet shop,
preferring to see what I’m buying but couldn’t
find anything locally that completely fitted my requirements.
Your web site caught my eye straight away with the picture
of some great looking bags. Your description of the item
I purchased was spot on and accurate. I was sceptical that
the delivery would be as good as stated with Christmas just
around the corner, but absolutely no problem. Best of all
- a great price for a quality item. I really can’t
find fault and will definitely keep your site in my ‘favourites’.
Regards Barbara – 12/12/07 - HiJust received Man’s Shoulder bag 18410 in Antique Brown.A beautiful piece of craftsmanship that is easily as good
as described.The quality of the leather and internal fabrics is outstanding
and I expect that the bag will give many years good service.
Zips and fixtures and fittings are all of the highest standard
as is the attention to details of design and construction.
This bag is strongly made, well stitched together and I’m
certain will age well. I’m delighted!Clearly, the people who make your products take great pride
in their work and deserve to read the many comments of praise.And… delivered within two days of order!Thanks and very best wishes
Nick 05/12/07
- Dear JocelynI write to thank you for the prompt and efficient service
provided by the Leather Briefcase Company. After our conversation
yesterday, I have just received (before 9am) the 30354 style
PC briefcase.Top marks for quality and service. I am sure I will be looking
for an overnight bag to match and would definitely recommend
your company.Thanks againRuth 11/12/07 - helloI would like to thank you for the recent order that I placed
with yourselves for a large holdall, May I firstly thank you
for you prompt delivery and helpful website, but most of all
I am overjoyed with the goods that I have received they are
of excellent quality and value and I will most certainly be
recommending you to my friends.Regards Mrs J 04/12/07 - Hi There,Just to let you know I have now received my product, and to
add some feedback on the product “Very Pleased and highly
Delighted with the product # 87801 value for money My ONLY
regret is why didn’t I come across The Leather Briefcase.co.uk
sooner. Bookmark this site guys and spread the word”
Thank you again.Sincerely YoursTimi 30/11/07 - Good MorningI rang yesterday for some advice about luggage and subsequently
ordered on line as above.I would just like to thank you for the excellent service,
having received the goods within 24 hours.
How wonderful that we still have a Company that cares
about customers and does what it says on the Website.
RegardsLesley 29/11/07 - Dear all
I bought my first bag from you two months ago (large shoulder
bag) and I’vejust received my second purchase this morning (messenger
bag).
Again I’m really impressed with the quality of the bag,
the price and theprompt delivery. They truly are lovely bags.
I just want to add for you women out there – even though
they’re describedas ‘men’s’ bags, they really are unisex. They’re
classic designs that won’tdate. On seeing my bag, I have had nothing but compliments
from my femalefriends, and they are surprised when I say that it is a
man’s bag.
Any tips on how to care for the bags, please?
Many thanks,N. Jones, North Wales – 28/11/07
(PS You’re welcome to use this on you testimonial page)
- Good afternoon
I was amazed to receive the black bag this morning which
you so kindly sourced for me and for which I only sent the
cheque of to you two days ago!I always feel I am taking a risk when dealing with a company
found on the internet as one never knows what sort of service
they are going to receive, but I have to say both times
I have dealt with your company I have received amazing service.
The first time you very kindly took back a bag that my husband
decided was too big when it arrived and replaced it with
the smaller organiser bag, and this time, some six months
later, you supplied the same bag in a different colour even
though it is no longer on your web site. I have to admit
when I emailed you asking about it, I was only half expecting
a fruitful outcome and thought I was going to have to scour
the shops to find a black bag for a Christmas present.So, many thanks for your helpful and truly efficient service.Kind regards.Tina Walker 25/11/07 - Good afternoon,
Jocelyn.I want to thank you again for your courteous and quick responses
to my emails. I received the product today (much quicker than
expected). Sometimes, items shipped to me within my own country
take longer than the week it took for your item to come to
Florida from the UK. I am absolutely grateful.I absolutely love the classic messenger bag and I’m sure my
friend will enjoy his Christmas gift. I like it so much, I
may have to order one for myself. It’s perfect.Thank you again.Have a wonderful day!Barbara 16/11/07 - I read your
testimonials with interest and a little cynicism, they looked
too good to be true.As there was little choice of briefcase
locally I decided to try The Leather Briefcase Company. Ordered
on Sunday morning, case arrived on Tuesday. Style 1929. It
far exceeded my expectations for quality and value for money.
The nearest locally was £140 and would have been a 40
mile round trip. Well done another satisfieed customer! Thank
you.
Simon – 06/11/07
What a nice way to start the day.Frankly when I read those testimonials I’m amazed…I don’t
think we’re that good, maybe it’s just the lack of choice
and service standards in the High Street?May we use your email in our testomonials please?Thank you for your kind comments, and sharing them with
us.Rgds, Ollett family. – 07/11/07
I would be more than happy for you to use my mail in your
testimonials. Its so nice to find a company that actualy
does what it says it will do!
Simon – 08/11/07 - JocelynJust a note to say the x2 briefcases ( # HDPC 27 ) arrived
on Tuesday as promised. They are great, good size, quality
leather and the antique finnish is excellent.Can I just take this opportunity to say it has been a pleasure
to do business with a company that obviously consider that
customer service is paramount and that the majority of people
are honest. The quality of service, speed of delivery, friendly
communication and the quality of the product have restored
my faith in human nature!Many thanks I am sure my son will be very pleased with his
birthday present and the other is my Christmas present from
my other half….so I have to wait until Dec 25th to be surprised
at how good a briefcase this will be…….:-)regardsJohn – 14/11/07PS please feel free to quote me
- Dear Jocelyn,I received the briefcase (#8190 cognac) on Tuesday and my
husband is very happy with it, it really looks the part. It’s
a great gift. Also, thank you for the black portfolio, it
was very kind of you to send that on. It has been lovely to
deal with a company who cares about customer service.RegardsJo 01/11/07 - Dear all
Thank you very much for the extremely fast delivery time
of my pilot case. Ordered it at 9:30 yesterday and it arrived
before 9:30 thismorning in A1 condition. Product as expected and good value
for the price paid. Would definitely use you again/recommend
you to others.
Thanks againBest RegardsKevin 01/11/07 - Your bag arrived
today just as promised – and it is excellent. Well done.
Tom Potter 31/10/07 - JocelynGreetings. Bag received. All is well. It is exactly what I
had hoped it would be. I often find it difficult to purchase
stuff over the internet and I am filled with trepidation after
I have placed the order. What a pleasure to open up a package
and find that one is going to enjoy one’s purchase for many
years to come. My bag is a well crafted piece. Thank you.
Now my wife wants one. (sigh). ”Pennies in a jar,” I tell
her.Kind regardsannesh – 31/10/07 - Dear Jocelyn,Thank you for sending the bag so promptly, the bag is great
and the service has also been excellent.Kind regardsTamsin 27/10/07 - hi jocelyn -recieved the bag today, less than 24 hours after placing the
order. great service, great product, great price.many thanks for your prompt help and delivery.ben (19/10/07) - Dear Leather Briefcase
Co,
Thank you for the very fast and efficient delivery of the
Man’s leather shoulder bag No18410. I have been looking
for a bag in all the shops in Sheffield including Gap and
John Lewis, until I found your company on Google.
The quality and design of the bag was first class and just
what I wanted, the price was at least half that I have seen
in the local stores.
I will certainly recommend your company to all my friends.
My wife made the comment that she wished that you sold
ladies hand bags the type of styles you find on the continent,
like the back pack style.
Kind regards – Peter – (18/10/07) - Dear Leather Briefcase
Co,Many thanks for my 18570 – MAN’S LEATHER SHOULDER BAG which
arrived first thing this morning. Your service is excellent,
the quality of the bag is excellent and I highly recommend
you to anyone considering a purchase from your company.Keep up the good work and I hope your business flourishes,
because it deserves to.Kind regards,Tony (19/09/07) - My cabin bag
arrived, and I was quite staggered at the quality of this
leather product per se…and even more, for such a low price.
I will certainly come to your website for any future leather
purchases.
Regards Terry (18/09/07) - Hi there
Recently bought the 1929 for my son for his new job. The
briefcase [ #1929 ] is excellent quality and arrived next
day. Can’t ask for more than that!
Thanks againBrian (16/09/07) - Jocelyn, I received
my briefcase [ # 3099 brown ] and am really delighted with
it. Thanks for the promt and efficent service.Kind regards. Jocelyn, I received my briefcase [ # 3099 brown
] and am really delighted with it. Thanks for the promt and
efficent service.Kind regards. David (16/09/07) - Jocelyn,
My V151 bag arrived today as promised. I have to say that
the pictures on your web site don’t really do it justice.
In the flesh it really is an attractive piece of luggage,
based on high quality leather and built to last. I’m really
happy with this and this alongside the washbag gift (I’d
been dithering over this so you must have read my mind)
has made my day. I’m looking forward to ordering from your
company in the future as this type of quality and service
can’t be beaten.Regards, Adrian (10/09/07) - Dear Andrew, Carol
& Jocelyn,
I’ve just returned home to find a replacement briefcase
for the one I reported to you as faulty. Thank you very
much for your swift and direct action – excellent
service.
I strongly believe that what makes the difference between
a good company and a great one is the way in which they
handle a situation when things don’t go quite as planned
for the customer. You have demonstrated that you are on
the way to becoming a great company – you certainly
live up to your claim of ‘old-fashioned service’.
Well done, thank you again, and I wish you well for the
future.
SincerelyPeter (05/09/07) - Hi JocelynThanks for keeping in touch and letting me know when the new
stock came in. The bag is beautiful and delivery was very
fast. An internet company with a personal touch, a nice shopping
experience. Keep up the good work!Best regards Anna (25/08/07) - I have just taken
delivery of my new medium cognac Gladstone ( # 8810 ) and
I am completely delighted. The pictures on the website don’t
do it justice, it is quite lovely indeed and your customer
service is exemplary. I just had to let you know that you
have put a smile on my face and I won’t hesitate to recommend
your company to family and friends!Rebecca B (24/08/07) - Thank you for efficient
service – brilliant briefcase ( # J 150 tan ) backed by
great serviceRegards- George C (23/08/07) - Dear The Leather
Briefcase Co.Just Mailing you to say Thank You for the Prompt and Effecient
Service!
Also Very Pleased and Satisfied with my New Briefcase!
( # 87846 tan )Thank You,John S (23/08/07) - Hi,
I am writing to thank you for your impeccable service with
regards to my order of the slim-line leather satchel-style
briefcase (18716). I eceivedthe order this morning and I’m delighted with the product.
The bag is beautiful and of outstanding quality and it was
gorgeously presented. It has been bought as a gift for my
friend’s 21st and I know she will love it. Onceagain, thank you very much. I look forward to shopping with
you again in the future.
Many thanks!Emma A (21/08/07) - Dear Sir/Madam,
Thank-you so very much for your prompt despatch of my
order.I was delighted and amazed, despite reading the testimonials
before ordering of such incredible service.I ordered on
thursday afternoon and on firday morning my order arrived.I
had anticipated it would arrive on Monday at the earliest.I
have made my purchase for my husband as a wedding anniversary
gift tomorrow and I know he too will be delighted.
With grateful thanks,Amanda (15/08/07) - Hi,I have today received my leather messenger bag (18548) and
aside from the extremely prompt delivery time, I’m very
happy with the product itself. I have been looking for a new
bag for some time, and the next best alternative was over
twice the price and not as nice. I will have no hesitation
in recommending you and it is likely that I’ll be using
your services again. Also, just to let you know you’d
have at least 1 order straight away from me if you made a
similar bag that was larger (with a longer strap).
Thank you again and keep up the good work – you give
internet retailers a good name.
CheersNick (02/08/07) - Hi Good MorningJust a quick thank you ,my order has arrived, and in less
than 24 hours and its onderful…….I am so pleased with
the briefcase and can’t wait till we can give it to our Daughter
this Thursday when she Graduates.Once again thank you very much ( # 2509 black briefcase )Regardsmrs m (17/07/07) - Hi,I received my order yesterday and would just like say thanks
the great customer service you gave me re. delivery and reserving
the bag for me. I had high expectations given the comments
from other users, and these were well and truly surpassed
when I received the bag, it really is awesome. ( V 88 tan
- travel holdall )Thanks again,Phil (17/07/07) - Dear SirsMay I thank you for your extremely prompt Delivery service.
I placed my order late yesterday afternoon and received
a call from my mother at lunch time to say the parcel had
been delivered!once again many thanksYours faithfullyDeborah (13/07/07) - Hi
just to let you know my messenger bag (# 47294) has just
arrived and it is really lovely well made and finished,
excellent quality and very fast delivery most impressed
with your service thank you very muchAmy (10/07/07) - I’m pleased
to report that I’ve just got my medium-sized gladstone.
Thank you so much for the quick turnaround. It’s a gorgeous
design and perfect for my needs.Incidentally (and I’m sure this is a familiar comment from
your customers) a few people have asked me about the bag
already so you could well get some repeat business!
Thanks and best wishes, Laura (28/06/07) - Hello
Re Order 2086, Style 1255.Just wanted to say thank you for prompt delivery of my document
briefcase, the leather is gorgeous – I looked for hours
for the case for an interview next week and it’s perfect!
ThanksMelissa (22/06/07) - Dear Sirs
I was extremely surprised and delighted when I got home
at lunch time to find that my new messenger bag had been
delivered barely 24 hours after placing the order.
May I say that I am more than pleased with the quality
of the bag which in reality is better than the picture on
your web site.
Thank you for your speedy attention to my order and rest
assured that I will not hesitate to use your services again
when the occasion arises.
Regards and best wishes
Bob W (15/06/07) - Dear Sirs,I would just like to comment on your prompt service and delivery.
I ordered item # 537 Dark Brown on 30/05/07 and I had delivery
of my item next day. The item is of superb quality and I am
really delighted with my purchase.You would definitely have my custom again. Thanks to the team
there at theleatherbriefcase.co.uk. Keep up the good work.Best RegardsJames McK (07/06/07) - Hi JossJust to confirm that the bag arrived this morning. I agree,
the tan is perfect!Thanks again. It’s been a pleasure to find an on-line retailer
prepared to engage and to go a little bit further…You will probably hear from me again – that’s not a threat.
Your page is now well and truly bookmarked and I won’t hesitate
to recommend you.Colin S(a satisfied customer)PS – If you want a testimonial to place on your site, please
feel free. (07/06/07) - I HAVE RECEIVED THE BAG
TODAY. THANKS A LOT FOR SUCH AN EXCELLENT SERVICE.THE BAG LOOKS GREAT TOO AND ACTUALLY FITS THE BILL PERFECTLY
AS A DOCTORSBAG. THANKS ONCE MORE.DR SUSHANTA B (02/06/017) - Many thanks for
the excellent speed at which this purchase was dealt with.
My husband is really pleased with his gift and I will certainly
recommend you to friends. Thanks again
Fiona (31/05/07 - Hi there, I just wanted
to thank you so much for the quality and promptness of my
order. The bag ( #7520 cognac ) is to be part of my gift to
my husband on our 40th (Ruby) wedding, so the colour of the
bag was a real bonus. Once again may I comment on the wonderful
quality and workmanship of the bag.Cheers, Ann (30/05/07) - I am extremely
pleased with my briefcase. Thank you. (# 8119 dark brown)A bientôt
Estella (25/05/07) - Jocelyn,Just wanted to say thank you for the excellent and speedy
service. I do a daily commute into London and have been looking
for the perfect travel bag. At the weekend I spotted a shoulder
bag in a local leather goods store reduced from £90
to £80 and was very tempted to purchase. Thankfully
I resisted and found the identical bag (V6 – LEATHER ORGANISER
- MESSENGER BAG) on your website for under £60, which
even with postage is still an amazing saving. I placed the
order just after 4pm and the bag was delivered before 9.30
the next morning! I have to say that is a brilliant service.The bag is fantastic. Soft but sturdy leather and beautiful
to look at. What you can’t tell from the pictures is that
the small handle is re-inforced inside with a metal plate
which runs along the top of the bag (and down the side to
meet the strap) which means the bag keeps its shape even when
heavily loaded and definitely feels very secure. And what
I hoped for, but didn’t expect, is that the bag is free standing
and so doesn’t fall over when I put it down which is great
for commuter train travel.This email has been written so that it can be used for a testimonial
(hence the obvious over-description), and I could go on but
will stop now and just say a big thank you. I will be back
on the site looking for luggage later in the year.regards,Caroline (15/05/07) - Dear Sir/Madam,I have just received item # 5210 and felt compelled to write
this email as a commendation of the service and exceptional
quality of the item – it has truly exceeded my expectations.Regards,Asif (16/05/07) - Hello,Just a quick email to say that I received the large Gladstone
Bag in Cognac ( # 8810 ) yesterday morning. It was for my
husband’s birthday today and he is absolutely delighted with
it, thankyou so much.Thanks again for the superb service and we will definately
use your company again in the futureKind regards,Melanie – Bristol (10/05/07) - Just a quick note
to say thanks for the prompt delivery of my V14 briefcase.
I ordered the item Friday PM and the delivery agent was
at the house early AM on Monday. The pictures on the website
hardly do the quality of the item justice and I am delighted.
Thanks and regards,Bruce (01/05/07) - Just received order
(the day after I placed it) – absolutely as described on the
web – very nice indeed. Great service – many thanks!Sara (24/04/07) - Dear sales@theleatherbriefcase.co.uk,I have received my briefcase (# 47298 cognac tan ) this morning
- that was bloody quick! Excellent service and it is perfect.
Thank you.Raz (20/04/07) - Dear Sir,
Bag ( V151 tan ) received lunchtime and very impressed,
both with the bag (excellent looking bag for the price)
and your Service. Thank you for returning my initial phone
message and for following up again today to confirm despatch.
Very happy with my purchase.
Many thanks.
Paul (20/04/07)Please feel free to use this e-mail as customer feedback - Hello there,
I recently bought a briefcase style 3099 from you. It was
of excellent quality and just how I had visualised it. However,
even though it is a large computer briefcase, it was not
roomy enough for my needs. So I returned it yesterday and
ordered a V14 in its place, which arrived today. I cannot
begin to describe how pleased I am with this purchase (v14).
It is EXACTLY what I was hoping for. The main this is that
it is roomy. Great for all people who need bags of space
in their briefcase, no pun intended. Its casual style too
is appropriate to my work environment. In a word, I was
simply ecstatic at this purchase. Please, please do a roomy
messenger bag in the same leather … it will be a winner,
I can guarantee you. Also, have you thought about doing
things such as pencil cases and so on? Just a thought.
Kind regards
Frank (05/04/07) - Dear Sirs,
I recently purchased a model 3099 Cognac leather briefcase.
It arrived a day earlier than expected, really speedy service!
I am delighted with the quality and particularly with the
price.
Best regards,Michael (03/04/07) - May I say how delighted
I was with the briefcase ( # 9860 dark brown ) I ordered this
week both in terms of its quality and your speed of response.
It was ordered online on Monday 26th March and was delivered
at 7.45am the following morning Tuesday 27th March to my home
address.Many thanks for an excellent service.John (29/03/07) - I would just like
to thank you for your prompt response to my order on Wednesday
received today. The holdall is gorgeous, just what wanted
.
Thanks
Julie (22/03/07) - Morning All,I have just received my order this morning and just wanted
to say thanks for the great product and service, will definitely
be using your company again.Thanks againAndrew (14/03/07) - Hi Jocelyn,
I just wanted to let you know that I have just received
my order. The bagsare beautiful and of the highest quality as you described.
(# 533 and #1279 )
Thank you very much for your very fast and efficient service!
Also, manythanks for the beautiful gift, which was a complete surprise!
Thanks again,Jo (07/03/07) - Jocelyn,
I received my Slimline Leather Briefcase 32157 and I have
just recommended you to a client, my comments were:
“Excellent service, quality products and very competitive
prices”
It was a pleasure buying from you; without doubt I will
be again.
Many thanks
Regards,
Sim (06/03/07) - Dear Sir or Madam,My bag arrived safely (# 8810 L black ) and it is truly
magnificent. I’m delighted and it’s received
a lot of attention from my friends. You can expect at least
one new order for sure in the next few days from an admirer.
Thanks once again.
Martin (02/03/07) - Hi all
I have just received my V151 Travel Bag.
Absolutely fantastic! Wonderful quality!
RegardsBrian (26/02/07) - Thank you for my
briefcase, which i recd within 48 hrs….that’s service!Briefcase is exactly what I wanted and more!Thanks again.Narendra (23/02/07) - Dear Jocelyn,
Received my order today ( V 151 tan travel bag ) and very
impressed with the quality, I’m sure my father in law will
be too – it’s his birthday present tomorrow! I was also
very impressed with the price.
Thank you so much for being “old fashioned” it
makes such a pleasant change, I will have no hesitation
in buying from you in the future and indeed I will recommend
you to all I can.
Really appreciate your service.
Regards,
Melanie (06/02/07) - Dear Mr Ollett
I have received my leather travel bag V88.
I am really pleased with the quality and prompt delivery.
Many thanksScott (02/02/07) - Dear JocelynThis email is to acknowledge receipt (yesterday – 25.01.07)
of my Briefcase # 47298 (order number: 1230/ Invoice no: 30297).May I say I am delighted with the quality and delivery service
- absolutely first class – thank you!Regards,Corin (26/01/07) - Fabulous service!
The bag ( J147 XL safari leather holdall ) arrived with
great speed and is even better than I had hoped. Classic
style and superb quality. Saw a smaller bag of greatly inferior
quality in John Lewis last week, it only cost £60
more! I look forward to doing business with you again.
Ross (25/01/07) - We have received our order
today,( V 88 tan travel bag ) very pleased with the quality
and faster than fast service. Would definitely recommend your
company to others.Many thanks.Pamela (24/01/07) - I acknowledge receipt
of the briefcase ordered. ( #5462 )Thank you for your prompt despatch of this item and can I
say that having been looking around for a new briefcase for
sometime now, I am absolutely delighted with this case.Ordering from your web site was so easy and it is a shame
I did not visit this before visiting a large number of high
street outlets with little success.Finally, can I say that being ‘old fashioned’ and believing
in a courteous service is far from being a bad thing, in fact
it is very refreshing in these days. I certainly will be recommending
you to friends and work colleagues.Wishing you continued success.Keith (18/01/07) - Hi there,just want
to say how impressed I was with your speedy delivery of
the briefcase I ordered for my husband’s Christmas present;it
is of excellent quality and he is delighted with it.With many thanks
Judy (16/01/07) - I ordered a
case on the afternoon of January 9th 2007 and it arrived
in first class condition with excellent packaging on January
11th 2007. Your service is second to none and the bag is
excellent representing tremendous value for money. I won’t
hesitate to recommend you to my friends, family and colleagues.
Thanks again. Regards,
Stephen (12/01/07) - Thanks for the safe
and quick delivery of the travel bag.It arrived in perfect condition and has made someone very
happy.I would definitely use this store again.Many thanksKindest RegardsZoe (10/01/07) - My order for
the leather travel bag was delivered to me today. Just wantedto let you know it has been received safely & i am very
happy with it; I wont hesitate to purchase from you again
or recommend you to my friends… thanks for the great service
regardsWayne (05/01/07) - Hi There and Merry Xmas,Just been given a stunning cognac leather briefcase as present
from my mother. She ordered it on Tuesday 19 December and
it arrived on the 21 December 2006. Quality is absolutely
fantastic and we will definately order from you again. Service
and quality is absolutely outstanding!!!!RegardsJoe M (25/12/06) - Hi
Many many thanks for redirecting my order to my work address
- it has arrived and is fantastic! I’m already showing it
off and recommending it to everyone.
Bronwyn B (22/12/06) - Dear sirs,This is to advise you that the document case arrived safely
and that I am delighted with it. It is always a bit of a shot
in the dark, when you cannot actually handle the goods but
am delighted to say that, for the price, I think this is a
very nice bag. I will definitely recommend you to others.Many thanks for your prompt and efficient service.Maranne W (21/12/06) - Dear sir, I would
like to confirm delivery of Leather briefcase, it came in
perfect order and is lovely.ThanksMrs. D. H (20/12/06) - Dear Jocelyn,
many thanks, my purchase arrived safely today (order number
38880). I would like to tell you how impressed I am, not
only the speed of your service but the way in which your
company has marketed itself in this personal manner. I shall
be sure to use your site in the future when I need further
goods of this kind.
Merry christmas to you and a happy new year,
Yours,
Chris H (20/12/06) - HiJust a quick note to let you know that I received my order
yesterday and am delighted with it. I did expect it to be
quality but I did not appreciate just how good the quality
would be.I work and shop in Glasgow City Centre and have been looking
for a ‘traditional style’ satchel to use as a laptop bag as
well as my everyday work bag for some time now. I have looked
on several internet sites as well as the major department
stores and have never come across anything like this for £80
!! Believe it or not, Glasgow’s biggest department store which
carries all designer names have a similar product on a special
offer for £400. (I hope this does not prompt you to
increase your prices!!!)I stumbled across your site by accident and it is now saved
in my ‘favourites’. Please keep up the excellent service and
quality of your products as I will be recommending you to
everyone.Thank you again.Marge (20/12/06) - Thank you, I have recieved
the over night case and I think it is beautiful.Have a very good Christmas.Alison H (19/12/06) - Hi thereFurther to your request on my invoice I would like to confirm
receipt of my purchase: 1 item 47296 cognac messenger bag
which arrived today.I am delighted with my purchase. Not only could I not find
anything similar in the high street shops, those I could find
were twice the price and not such good quality. You will be
my first choice when I need anything else in future.RegardsSharon M (18/12/06) - Just to let you know that
the two XL Safari Bags have arrived safely – We are very pleased
with them – thank you!RegardsSharon W (13/12/06) - I’ve received the
leather travel bag this morning which I am very pleased with,
the quality was an added bonus, thankyou for sending it promptly
as it is a christmas gift.Many thanksNicola M (11/12/06) - Hello JocelynI am thrilled with the attache case which I have just received
and the packaging was excellent. What a lucky boy my husband
is to receive such a “classy” present for his 60th
Birthday! Hopefully he will be delighted, too.Right from the first phone call through to the swift receipt
of the goods, your service has been impeccable. You have restored
my faith in giving such a good “old fashioned”,
courteous service… thank-you. I wouldn’t hesitate to use
you again or recommend you to friends.Will continue to peruse your excellent website… just incase
there is some little thing I may like!!Happy Christmas and a prosperous new year to you all.Kind regardsYvonne W (12/12/06)
- Jocelyn Ollett,Thankyou for the swift dispatch and delivery of the V10 leather
travel bag. It arrived on Tuesday 5th Dec, and i’m delighted
with it.Kind regards Stephen H (09/12/06) - Just wanted to confirm
that I received my bag yesterday, struggled with it on the
tube and train and waited till I got home to open it. Preparing
myself for disappointment in case it wasn’t as nice
as expected, I was absolutely thrilled (as I’m sure
my boyfriend will be too when I give it to him for Xmas).
Thank you for the excellent service, and beautiful product.Regards Amanda (08/12/06) - Hello Joss,Just recieved another fantastic piece of luggage, great product,great
service, great company, will be ordering again in near future
without a doubt, thankyou.Kind Regards Cat (08/12/06) - Hello,Thanks you very much for the black messenger bag. It looks
(and smells) fantastic! The website, service, speed and quality
is all 10/10.Many thanks,Laura G (06/12/06) - Order received
today. Delighted with product, very competitive price and
prompt and most efficient service. Thanks from a very satisfied
customer!Regards, Celia J (01/12/06) - Thank you for the excellent
and speedy service. The briefcase is beautiful, it was a birthday
present for my daughter and she is thrilled with it. Many
thanks.Best regardsMarilyn P (01/12/06) - HiJust to let you know, I received the suit carrier that I ordered
yesterday this morning! Very impressed at the speedy delivery.It looks fantastic. Thanks very much for getting it to me
so quickly.Kind regards,Emmy (01/12/06) - Dear JocelynThank you very much for your e-mail. I have been away for
a week, hence the delay in replying.The leather bag arrived in perfect condition and is exactly
as described on your website. This is a Christmas present
for my partner.You can add another satisfied customer to your long list!RegardsJocelyne M (28/11/06) - Just to let you
know I received the goods re the above invoice number today
- very impressive since I only ordered it yesterday around
4pm!! Amazing – really did not expect to see the bags that
quickly. The bags look wonderful, the leather is really soft
and I love the tan colour – hope my husband equally likes
them as his Christmas present.Will certainly recommend your company to anyone looking for
quality leather bags.Many thanksRegards from T (28/11/06) - HI,Just to confirm that I have received my order. Very prompt
and great value for money.ThanksZana H (22/11/06) - This transaction
was “spot on”, from order to actual delivery
in under 24 hours – excellent. The 2 bags arrived
this morning in excellent packaging. They look great. Our
daughter & Son in Law will, I am sure, be very pleased
with this as a gift.Additionally, I looked at leather bags in John Lewis and
found that they are almost twice the price for what I believe
to be of very similar quality.Many thanks – Philip L (21/11/06) - To everyone at The Leather
Briefcase Co.UKI am confirming receipt of the black messenger bag and I have
to say that it is exactly what I have been looking for. It
is a first class product.After spending a fair amount of time searching local stores
without success, it has to be said that shopping has been
made much easier by using your company. I wish to thank you
for your prompt delivery service and will recommend your company
without hesitation to friends and colleagues in the future.Anthony B (18/11/06) - Jocelyn: Feel free
to use the par below on your testimonial page. And please
continue to be ‘old-fashioned’. We’ve nearly forgotten how
efficient things used to be.Black leather travel bag with wheels – booked online at 11pm
on Tuesday, November 14. Arrived (near Glasgow)by courier
Thursday 16th at 1.40pm. Now THAT’S service! And the product’s
most impressive. I’ll be back! Ron M (16/11/06) - Hi Jocelyn,I eventually got into the office yesterday, so was able
to pick up my order. I admit, I was nervous – a internet
purchase and such a good price, and as a present for Hubby
so quite important. I am delighted with the purchase, it’s
a beautiful bag and exactly what he wanted, something that
will improve with a good battering! On that issue though,
can you supply replacement shoulder straps or just the metal
clips? He carries so much stuff they always break and it’d
be good if this did not mean the end of the bag….I will be recommending your products to friends and family
with no reservations.Jo S (15/11/06) - Dear Jocelyn Olletti would like to confirm receipt of a cognac leather bag,i
am really pleased as i have been searching for one such as
that for some time.the bag is even better than i expected
it to be and i know my son will love it too, thank you also
for your wonderful service,i will certainly be ordering from
you again and will tell others of your great quality goods
and servicesincerely mrs.G.T (Nov 8th 2006) - Thanks
to all these clients and many others for your kind and courteous
comments.We try very hard to find really good products that do not
carry a premium “logo” price…& as we have
no High Street overheads this hopefully means you get the
best value possible…well that’s our aim.We also try to dispatch as promptly as possible, and answer
every enquiry quickly too.We’ve never decided to have a testimonial page…does anyone
ever believe them?Until now that is! … All the above arrived by email on the
dates shown, and we’re proud of them.We think personal recommendation is the best advertisement
ever. If you like this shop, please forward it to friends
who may be interested, and thanks again for your visit.Best wishes, Andrew, Carol, & Jocelyn Ollett. LBC 0208
404 6451


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