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Home Delivery and Payment

Delivery and Payment

If your order is placed before noon, it’s USUALLY delivered next working day by courier on the UK MAINLAND. [ Mondays to Fridays….98%+ success rate ]

Some of our Italian bags are sent direct from Florence, and take 3 – 4 working days. LIkewise the Ruitertassen cases from Belgium.

Our courier services require a signature. If possible please can you make the delivery address somewhere where this is possible between 9am & 5pm. Please note, if you miss the delivery, the courier should leave a calling card.

Delivery to N.Ireland, IOM, IOW, Scillies, Scottish Islands and Channel Islands, may take 2-3 days, and we will contact you to quote the delivery cost, as shipping is charged at £4.95 only to the UK mainland.

PLEASE NOTE CAREFULLY!

At the peak delivery period in December our couriers may not be able to fulfill overnight deliveries, due to the sheer volume of traffic. Also most parcels will at some stage in the delivery cycle be transported by high-sided vehicles. Gales, snow, traffic accidents and human error can delay the normally excellent next day service of our chosen delivery services.

We respectfully remind customers to order in advance wherever possible allowing a margin of error.

Please contact us if you need advice about delivery.

Phone 0208 404 6451 or email your query.

Your check-out payment is encrypted by the PayPoint system, and is as secure as modern banking methods allow.

We trust you’ll see the above delivery and payment system is simple and straight forward. Our company is monitored and accredited by SAFEBUY. Please read our “Customer Reviews” as well, to read what hundreds of customers think of our products and delivery service.

We’d hope that, that like tens of thousands of previous clients, you’ll have an excellent shopping experience here.

Andrew, Carol, Jocelyn Ollett. Directors.